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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews
Call Dealership (877) 316-5359
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1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

July 05, 2021

I've been going to Bill Kay Honda for over 20 years for vehicles and service. Hands down the best dealership in the south suburbs and further. A+++ More

by cmveld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Jul 05, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We appreciate your loyalty to us for the past 20 years!

July 02, 2021

Salesman Larry made the difference! He made our car buying experience enjoyable, he wasn’t pushy or annoying, he was very personable. Larry was very knowledgeable about the vehicle we purchased and too More

by MATTECKBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Report | Print
Jul 03, 2021 -

Bill Kay Honda responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well here with Larry. We hope you enjoy your new vehicle, Matt. We truly appreciate your feedback and five-star rating!

July 01, 2021

Friendly service, I looked at a car and was totally helped right away. He showed me all the features and took his time with. Great service! More

by brwd9_74ni0.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Report | Print
Jul 01, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2021

I absolutely would NOT recommend this shop to anyone and I will not be bringing my car there ever again. I thought I could trust them but I found out the hard way.. I was charged for something that wasn't e More

by C_STARASINICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy
Report | Print
Jul 18, 2021 -

Bill Kay Honda responded

We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2021

Bert is best sales guy I ever met. Perfect gentleman and non-pressure. Excellent dealership!! Sales department knows their products very well. More

by cuda7061@yhoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Report | Print
Jul 01, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. We're glad to hear that Bert and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 30, 2021

Bert is still the best salesman at Bill Kay Honda hands down! More

by Judyrintala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Report | Print
Jun 30, 2021 -

Bill Kay Honda responded

Judy, Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Bert was able to help, and we hope to see you again!

June 29, 2021

They did fix my brakes but it doesn’t seem that they tested it after it was fixed as there was a rock stuck in one of the brake pads also after getting $500 worth of work I would think they might wash m More

by Dt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh never went over in details what was done
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June 29, 2021

Bill Kay always takes great care of my Honda Pilot More

by Teppsmccall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Jun 29, 2021 -

Bill Kay Honda responded

We appreciate your business and our service team looks forward to serving you again soon!

June 28, 2021

Wait time of over an hour defeats the appointment time car was not washed, interior was dirty. More

by javalpo31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Jul 15, 2021 -

Bill Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please let us know the best way to contact you and we will reach out.

June 28, 2021

From beginning to end of service or sales visit, everyone at Bill Kay is helpful and professional. Accommodate all our needs. Highly recommended! More

by herling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baio, Bert Tvrz
Report | Print
Jun 28, 2021 -

Bill Kay Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bill Kay Honda!

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