Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bill Kay Honda

Bourbonnais, IL

not yet
rated
1,558 Reviews
Call Dealership (877) 316-5359
View Awards

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

1,558 Reviews of Bill Kay Honda

July 15, 2021

The service center was very helpful in analyzing an intermittent problem with my CRV wirh > 270K miles. They availability of a loaner was most important. Service personnel very friendly. More

by DUALTECJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Jul 15, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

July 14, 2021

Excellent service for my company vehicles... They also greet with a smile ... Sam Rios is amazing he along with the courtesy vehicle drivers ave very friendly More

by rherron0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Jul 14, 2021 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2021

Bill Kay Honda is a very friendly and courteous service center. They always know my name and call me by it as soon as I pull in. More

by tms54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Jul 14, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 14, 2021

Bill Kay has an awesome service department. Sam Rios is always friendly and greets you by name. He keeps you up to date on the progress of the service and explains everything clearly. More

by cjpitlik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Jul 14, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samuel met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

July 13, 2021

Our salesperson, Ed, did a great job and was very honest from the beginning. Great overall experience. Would recommend to anyone!!!! Love the Honda Civic More

by dlammers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Finance Manager, Ed Hanahan
Report | Print
Jul 13, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words for Ed, and for taking the time to leave us this wonderful feedback! Congratulations on your new Honda Civic!

July 13, 2021

everyone was helpful and my care was serviced quickly. the problem was finally identified and fixed without any problem. that is all i have to say More

by JOANN.SCHWARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Jul 13, 2021 -

Bill Kay Honda responded

Joann, Thank you for taking the time to share your thoughts on working with Kathleen, Samuel and our team. We're glad to hear we delivered such a great experience!

July 12, 2021

Burt was great from the moment we met him! Very helpful and not pushy! Everyone inside was friendly and had a smile. We appreciated being able to test drive a car without a dealer riding along with us. More

by kickboxchick77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Report | Print
Jul 12, 2021 -

Bill Kay Honda responded

It's great to hear that Bert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

July 12, 2021

We bring it in to get fixed and somthing alway gets forgotten like the brake lines or the under carage is not attached. Not happy. More

by pretty_baby_bosco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Jul 29, 2021 -

Bill Kay Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 09, 2021

My saleperson, Joe G. was personable and friendly. He made the car buying experience pleasant. He is very knowledgeable in the features of the Honda and was patient with me in teaching the many updates More

by dhammond62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boie
Report | Print
Jul 10, 2021 -

Bill Kay Honda responded

It's fantastic to hear that Joe and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Kay Honda!

July 07, 2021

Very professional. Quick to the point. Very informative. When I had questions, they deliver specific answers regarding my visit and my vehicle. Highly recommending returning. More

by genesisperez3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios, Anthony Grigaliunas, Larry Chouinard
Report | Print
Jul 07, 2021 -

Bill Kay Honda responded

It's great to hear that our team provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

1
...
8
9
10
...
156