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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
548 Reviews

548 Reviews of Bill Hood Chevrolet - Service Center

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September 28, 2024

After returning 4 times, my vehicle is finally fixed! I bought this car the end of August, the camera was not working then as noted by the salesman. On the 4th trip back, it is finished! The reps were More

by Amy1mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in service department
September 27, 2024

I showed up early and they accepted my truck plus repaired a tailgate button malfunction under the oil change appointment. Perfect More

by MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
September 25, 2024

I was in and out in a very reasonable time,the service manager I dealt with was a hood man to deal with. I have no complaint. More

by robins.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
September 24, 2024

They sold me a broken truck. And they don't know how to fix it. More

by MYSTERYDREAMER83
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Pitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

I enjoyed working with Mason Hurst. He was straight-forward, easy-going, and prompt with responding to any questions. I had been to a few dealerships beforehand and had poor experiences More

by AMILLEROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica in scheduling was also great to work with.
September 23, 2024

Mark is always very friendly and accomodating and easy to work with. I get all of my service done with him. More

by STEVEBORDELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
September 20, 2024

Easy to find drive up and service desk, someone was at the desk to help sign me in, several clean waiting areas to relax in, vehicle was finished when promised. Associates in the halls were friendly and s More

by LoloElder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and online scheduling
September 19, 2024

It was all around great! ! The salesmen had my back .They wanted me to be safe ,and I am Thank you . More

by STEWARTSANDY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chaucer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

This dealership was great! All of the work was done and the truck was ready quicker than expected. More

by josephtrosclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Simoneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Louvierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timoty Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Mark needs a promotion and a raise. What a great job he is doing up at the Service desk. More

by JSNSAUCIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnston service department
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