Bill Dube Toyota

I went to this dealership in search of a good deal, I was in luck I found a car the working within my budget! During the days of the buying process they posted that car I was looking at for way cheaper that in luck I found a car the working within my budget! During the days of the buying process they posted that car I was looking at for way cheaper that we had agreed my price would be. Since I had not bought the car yet I went in with this paper work and showed the salesman. He starts off my saying that the online price is for the car "As is" ( which is not street legal!), then he started listing off salesmen tactics such as NADA says you should be paying more than we agreed on for this car. Luckily, I had the paperwork and showed him that this information was not true and I should have been paying $300 less for the car. He then was like, well KBB says... I had that paperwork too, and he was incorrect again. He next tried to be honest, for a dealership this is a bad move. He said and I quote: If a grampa came in here and looked at the same car just to get from A to B we would charge $1900 more and he would buy it without questioning it because he needs a car. WHAT! I went off; he had just openly told me that he was willing to screw over a grampa. In turn, meaning he was not above screwing me. This being said I know most dealerships are looking to screw you but they are usually not so terrible at it. I did get a good car at this dealership, but DO NOT GO TO THIS DEALERSHIP UNPREPARED! Also, please note that the online prices are "as is" prices or (like my car) are still on the website but are already sold and now just being used as a marketing tactic. They do not honor online prices like most dealerships, so expect to pay way more at the dealership. More

I went to Bill Dube Honda earlier this week to look at the Prius and Laurie was outside the door greeting customers. She greeted us warmly and led us inside where she went over the different vehicles in m the Prius and Laurie was outside the door greeting customers. She greeted us warmly and led us inside where she went over the different vehicles in my price range. I had a unique situation in that I was attempting to trade-in two cars for one. In addition, I am a single mom with a bankruptcy in my past and damaged credit. I expected Laurie to tell me that this was never going to work, but she did not flinch or discourage me. She asked me what kind of payment I thought I could manage each month and then took me and my son for test drives in three vehicles: the Prius C, the Corolla, and the Prius Liftback. When I drove the Liftback, Laurie knew that I loved it and told me she wanted to get me into that car. Laurie treated me with the utmost respect and compassion. This was a very big deal for me as I was convinced that I would not qualify for financing without a cosigner. I explained that I was looking at other vehicles and Laurie respected that as well and did not try to convince me otherwise. We spent over three hours with Laurie and she was incredibly patient and thorough in her explanations of cars, financing, options, etc. Because I wanted to compare the Prius to another vehicle (not a Toyota), I told Laurie that I was going to another dealership and that I would be in touch. Within a few hours, Laurie called with great news: she had come very close to meeting the number I gave her and purchasing the Liftback was a real possibility. She worked so hard to get the right number for me and I could tell that her goal was not only to sell a car, but to help me overcome some of the financial issues that have been holding me back for years. The next day I went to another dealership, right up the street for Bill Dube Toyota, and I was unimpressed with both the salesperson and the vehicle. We left that dealership and went right back to Laurie who showed genuine joy when we arrived. She had been working tirelessly to put this deal together for me. We sat down and I filled out the financing application. I had brought my father with me, assuming he would be my cosigner. Laurie took my information and sent it back to the office. Ann then came out and told me that my credit score was high enough that I would not need a cosigner and they were going to put together the best deal they could for me. I was shocked and overjoyed. In addition, one of my trade-ins was an unregistered vehicle that was sitting in my driveway and they made arrangements for someone to come down and look at it at my convenience. I could go on and on about my experience with Laurie and all of the sales force at Bill Dube. They worked so hard on my behalf and when I couldn't qualify for the 0% financing rate, they went above and beyond finding a bank to give me the car loan at a good rate and adjusted my trade-ins so that I would not suffer from the increased rate on the financing. Mike, the financial officer at Bill Dube sat with me and explained all my options thoroughly. They had already arranged for the car to be ready for me when I arrived and they wanted me to take it without even having my trade-in vehicles or the titles for each. I left Mike's office in tears of joy--yes, that's right, I blubbered in Bill Dube Toyota because I have never experienced a sales staff who truly cares. This is a dealership with heart and that is rarely found. Mike hugged me, Laurie hugged me, Ann hugged me.... For most people, buying a car is not such a big deal, but Laurie understood exactly what it meant for me. Laurie and the staff at Bill Dube changed my life this week and I am forever grateful. I highly recommend Bill Dube Toyota/Scion and Laurie Bogle, in particular. This was a car buying experience like no other and this is a dealership with respect for its customers. They have made me a customer for life and I will recommend them to everyone I know. More

Brian worked with Ann to get my daughter a VERY good deal on a used car after her car was totaled. Being a loyal, long-time customer of Bill Dube and working with Brian sine 1999, they really know how to ta on a used car after her car was totaled. Being a loyal, long-time customer of Bill Dube and working with Brian sine 1999, they really know how to take care of their good customers. We cannot thank them enough for taking good care of us with the best deals possible over the last 12 years. We've looked elsewhere but we always come back to this dealer and Brian because we are confident we'll get the best price and great service to go along with it. Well done! More

I knew my truck was fully covered under warrenty, when calling for a service visit. The Service garage told me to even look at my truck to see if it was a warenty condition, I would be charged. The rate i calling for a service visit. The Service garage told me to even look at my truck to see if it was a warenty condition, I would be charged. The rate is 98 bucks per hour. I knew because it was under warremty their should be no charge, after calling several Ford dealerships they all agreed that my truck was under complete warrenty and I would NOT BE CHARGED, BILL DUBE TRIED TO TAKE ME FOR A MAJOR RIDE!! .Thank god I was smart enough and knew better. That place should be investigated for fraud. More

Newly purchased vehicle was side swiped while parked. laurie & Jerry made arrangement for Chris to buff out scrapes to bumper & mirror and replace wheel cover. Exceptional job was done. laurie & Jerry made arrangement for Chris to buff out scrapes to bumper & mirror and replace wheel cover. Exceptional job was done. More

Very friendly people. Very knowledgeable and willing to work for what I was looking for. Thank you to Laurie, Jerry, patty and Nelson. Thank you to all who made me feel very comfortable purchasing a work for what I was looking for. Thank you to Laurie, Jerry, patty and Nelson. Thank you to all who made me feel very comfortable purchasing a new car More

I recommend. Bill Dube dealership. My salesper son Laurie Bogle was great. She made My visit very comfortable. She listen to My needs. Also was very caring. She made thé expérience buying à car Laurie Bogle was great. She made My visit very comfortable. She listen to My needs. Also was very caring. She made thé expérience buying à car so easy. This is thé first time I bought à car myself. Mike thé financial person made it comfortable as well. Thé whole expérience was great!!!!!!!!! More

I had narrowed my new car choices to either a 2012 Ford I had narrowed my new car choices to either a 2012 Ford Focus or 2012 Toyota Corolla to be used as a long distance commuter vehicle on my daily trek I had narrowed my new car choices to either a 2012 Ford Focus or 2012 Toyota Corolla to be used as a long distance commuter vehicle on my daily trek to Boston. The vehicle had to be comfortable enough for a couple of passengers, needed to have exceptional fuel mileage capability and also be a 5 speed manual shift. Re-sale factor was not a consideration for me, as I usually keep them for 8-10 years, put a lot of miles on them, before giving them to my sons for run around vehicles. Salesman Brandon Dvorsky had set up a hatch back Focus for a test drive, which ran very strong and had exceptional acceleration with the standard shift on the 9 mile test drive. Arriving back at the dealership, I noticed a "S" Corolla with a 5 speed and asked him if I could do a side by side comparison of the two vehicles. He set up the 2nd vehicle in minutes and we were off with the second test ride over the same road test drive. Brandon had exceptional knowledge of both the Focus and Corolla models with all the pertinent information of each models strong points and all financing options including both companies current rates, and the local credit unions rates. He made the new car buying experience painless, provided excellent customer service, and was very knowledgeable with the vehicles he was demonstrating. This was my second new vehicle purchased at Dube Ford Toyota Scion over the past twelve years and won't be my last. More

My husband and I have bought two vehicles from this dealership (one new and one used). Over the years, we have worked with many dealerships and I would rank Bill Dube as #1. They are honest and reall dealership (one new and one used). Over the years, we have worked with many dealerships and I would rank Bill Dube as #1. They are honest and really want you to be happy with whatever decision is made. They stand behind their promises and partner with you to meet your needs. I travelled out of state to make our second purchase because I had so much confidence in their approach to customer service. More

I was in Bill Dube Toyota to get my 2009 Tacoma serviced and decided to go into the showroom to wait. There was a 2012 Tacoma in the showroom and I was curious about what changes had been made since 2009. and decided to go into the showroom to wait. There was a 2012 Tacoma in the showroom and I was curious about what changes had been made since 2009. Brandon asked if he could be of any assistance and we had a very friendly and casual discussion about these 2 vehicles. He asked if it would be alright if he put together some figures and although I hadn't come in to buy a vehicle, I told him as long as he knew this, I was willing to hear what he had to say. Brandon & sales manager Jerry Comfort came back with a reasonable offer and after a brief and very amicable negotiation, we agreed on a trade/purchase price. I picked up my 2012 Tacoma the next day. Brandon (& Jerry) were a pleasure to deal with. There was never any pressure of any sort. Brandon was personable and professional. He followed up to be sure of my satisfaction with the vehicle and the sales experience and I belive he genuinely cared that I was satisfied with the transaction. One of the best car buying experiences I have had. More