Bill Dodge Auto Group
Westbrook, ME
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625 Reviews of Bill Dodge Auto Group
My wife and I bought two vehicles in the same week totaling over 150k . I was promised 6 free oil changes and they only honored one. My truck was coming up on the warrantee expiring and I called in fo totaling over 150k . I was promised 6 free oil changes and they only honored one. My truck was coming up on the warrantee expiring and I called in for service for a check engine light. They said it be two weeks before they could get it in. I explained that I’d be over my miles by then , so they said they’d write it in at the mileage I had then. I came in for the service and was told they couldn’t cover the low fluid sensor because I’m over the miles. Lastly my upper ball joint broke on a pot hole, had it towed in mid-day and they said they’d look at it and give a estimate for repair. While on the lot, items were stolen out of the cab . They did the estimate and couldn’t get to it for a couple weeks so I sent a tow truck to bring it to a more local shop that could fit it in. They wouldn’t release it without being paid 150 for the estimate and nothing was done about the stolen things. I was told it happens . So I will never be back to purchase or have service done there ! More
Needed service on 2015 Canyon. Service was exceptional and trustworthy. I will use their service department going forward. If sales department is anywhere close to the service, go Service was exceptional and trustworthy. I will use their service department going forward. If sales department is anywhere close to the service, go there for your next vehicle. More
Difficult finding a vehicle these days. Matt kept me informed so that when the truck I needed was delivered he had it ready to go. Good buying experience by the staff at Bill Dodge GMC. Matt kept me informed so that when the truck I needed was delivered he had it ready to go. Good buying experience by the staff at Bill Dodge GMC. More
Excellent service. Courteous, friendly, no pressure atmosphere. Clean showroom. Very informative sales and accounting representatives. Courteous, friendly, no pressure atmosphere. Clean showroom. Very informative sales and accounting representatives. More
Have been bringing my 2018 GMC Sierra pick up here for service since we bought it here in Nov of 2018. We have never had any problems, they take the vehicle in do the service, and usually out within an ho service since we bought it here in Nov of 2018. We have never had any problems, they take the vehicle in do the service, and usually out within an hour. Today they were busier than usual,so it took longer to get the truck back. People are usually pleasant to deal with behind the desk. Would recommend Bill Dodge to anyone. More