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Bill Dodge Auto Group

Westbrook, ME

4.4
625 Reviews

2 Saunders Way

Westbrook, ME

04092

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625 Reviews of Bill Dodge Auto Group

August 02, 2022

Honest and genuinely nice staff Helpful and accommodating hard working team I would refer to friends and family More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess and Tanner
Aug 02, 2022 -

Bill Dodge Auto Group responded

Thanks for leaving this great review, Heather! We appreciate your business very much!

August 01, 2022

My wife and I bought two vehicles in the same week totaling over 150k . I was promised 6 free oil changes and they only honored one. My truck was coming up on the warrantee expiring and I called in fo More

by Frustrated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garth
Aug 03, 2022 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave this review. We do apologize for any inconvenience and frustration caused. Your comments have been passed along to our management team. To discuss this further, please feel free to reach out to Steve Howell. He is the GM service manager and he can be reached at (207) 857-4926. Thank you and have a great day.

Aug 03, 2022 -

Frustrated responded

My phone number is in my file, I’ve expressed my opinions and frustrations directly to a service rep and have not been called from any representative of the Bill Dodge group in concerns of my stolen belongings or any other complaints . I don’t feel it’s my obligation to contact them, it’s them that should be reaching out to me. It took a bad review to even get a response .

July 28, 2022

Needed service on 2015 Canyon. Service was exceptional and trustworthy. I will use their service department going forward. If sales department is anywhere close to the service, go More

by jirp302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garth in Service
Jul 29, 2022 -

Bill Dodge Auto Group responded

We're glad to hear you had an exceptional service experience! Thank you very much for your feedback and we appreciate your business.

July 12, 2022

Difficult finding a vehicle these days. Matt kept me informed so that when the truck I needed was delivered he had it ready to go. Good buying experience by the staff at Bill Dodge GMC. More

by cos6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McKenzie
Jul 12, 2022 -

Bill Dodge Auto Group responded

Thank you for sharing your experience! We appreciate your business very much!

July 11, 2022

Friendly, professional, knowledgeable. Goal is to find the right vehicle for each customer! Great experience!!! More

by Lindy Tolbert Fisker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Gibbons, Dylan Trott
Jul 11, 2022 -

Bill Dodge Auto Group responded

Thank you for sharing your experience, Lindy! Have a great day!

July 03, 2022

Excellent service. Courteous, friendly, no pressure atmosphere. Clean showroom. Very informative sales and accounting representatives. More

by Jss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conover, Ken Sweet, Sandra Pirini, Dylan Trott
Jul 05, 2022 -

Bill Dodge Auto Group responded

Thank you so much for sharing your positive experience! We greatly appreciate your business!

July 03, 2022

Friendly, helpful and not pushy. ..I had a really pleasant experience and everyone was so nice More

by tschuffels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt tomlinson
Jul 05, 2022 -

Bill Dodge Auto Group responded

Thanks for the high rating and positive comments! We truly appreciate it!

June 21, 2022

Great service (probably the best dealer experience we have had). Super friendly and accommodating to our vehicle needs. Would recommend More

by Dezamami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Rico
Jun 21, 2022 -

Bill Dodge Auto Group responded

We appreciate your recommendation and business very much! Have a wonderful day!

June 20, 2022

Have been bringing my 2018 GMC Sierra pick up here for service since we bought it here in Nov of 2018. We have never had any problems, they take the vehicle in do the service, and usually out within an ho More

by crazy4u04005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Jun 21, 2022 -

Bill Dodge Auto Group responded

Thank you for your recommendation! We are thrilled to hear that our team always provides you with a positive experience! See you next time!

June 20, 2022

Was very happy with the service from the beginning to the end of the truck process More

by albertgray22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lamarre, Kristofer Hollenkamp
Jun 20, 2022 -

Bill Dodge Auto Group responded

Thank you for the high rating and positive comments! We truly appreciate your business and hope you have a great day!

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