Bill Dodge Auto Group

I wanted a car with all wheel drive and many luxuries. After contacting Bill Dodge, Mervyn found a car that was perfect. With my numerous questions before coming in he was quick to respond and answered al After contacting Bill Dodge, Mervyn found a car that was perfect. With my numerous questions before coming in he was quick to respond and answered all my questions. During the sale & after, Mervyn was always helpful and knowledgeable. A perfect sale transaction since I have a busy life. I look forward to working with Mervyn again. More

The staff were kind and helpful and committed themselves to making sure that everything was right with the car we were purchasing. There was some work that we needed done on car and they did everything we w to making sure that everything was right with the car we were purchasing. There was some work that we needed done on car and they did everything we wanted. They even gave us loaner cars when the work was being done. More

Dear Dealerrate.com, I have given Bill Dodge Auto Dear Dealerrate.com, I have given Bill Dodge Auto Group in Westbrook a 5 star rating for the exceptional service and integrity that they exemplifie Dear Dealerrate.com, I have given Bill Dodge Auto Group in Westbrook a 5 star rating for the exceptional service and integrity that they exemplified the last time I bought a vehicle. In 2004 I leased a 325Ci while living in south Florida. After much thought and a great deal of internal debate in 2006, I decided to turn back to American Muscle and bought a brand new black on black GTO, 6 litre, with the 6 speed. I flew up to Maine to buy this car from Mr. Brian Kelsea and had the car shipped back to south Florida. As a business owner I needed a nice car with class to take out clients, but still have something exciting enough for me to go out to South Beach with and compete with the strong foreign presence. He was right about the cars power, style, and comfort. Most recently I moved back to Maine to start a family. With another baby on the way, we decided we needed an SUV. I never thought I would find myself buying something with more than 2 doors that you couldnt bring out to the track on Sundays, so I needed a lot of help. I didnt know what I wanted, but I wanted a top quality product, something classy, and something that would be safe and reliable. I turned to Bill Dodge Auto Group in Westbrook and went in to see Mr. Brain Kelsea. He had an excellent selection of mid range, full size, and compact SUV's. Even though I had bought cars from him in the past, he still knew that he needed to deliver to me what I wanted due to the other competitors in the area that I have available to me. He always listened to my needs, he was never aggressive at all and never gave us the impression that he was a "salesperson." As someone in sales myself, I was very impressed. He was concerned for my families safety, but also knew that I wanted something that was comfortbale and classy. We didnt want to buy new, but didnt want to buy something too old. He educated me on the Certified Used program that Bill Dodge Auto Group offers. These vehicles are used, but they are of the highest quality. He recommended to us the GMC Envoy SLT. This vehicle has plenty of space and safety features for my family, but with the Bose system, heated leather seats, sunroof and vortec engine, was everything that I personally wanted as well! Bill Dodge was unparalled in getting the paperwork done for me. Anyone with a family knows how busy day to day activities can get. Mr. Brain Kelsea made sure that he drove the car over to us one more time to the house to make sure that was the car we wanted. He then prepared the paperwork for us that day, accuratly and timely, and was able to come back over to our home for the closing! We were so impressed. We got an unbeatbale interest rate and term. The finance manager at Bill Dodge gave us interest rate and loan term options and we got to choose which loan program would work best for us! WE COULDNT BELIEVE IT!!!! I have never had as many options in buying a car. We also wanted to purchase new snow tires. The service area got these for us that day, and got them on the truck so that we could take it home that afternoon. They were even able to include the price of the tires in my financing. Unbelieveable! I was thoroughly impressed with all areas of Bill Dodge Auto Group in Westbrook, from sales to service. I would certainly recommend that anyone, no matter what you are looking for, high end luxury to used, go into Bill Dodge Auto Group in Westbrook. You won't be disappointed and I doubt you will ever buy a vehicle anywhere else. Sincerely, Darren St.Cyr More

When I purchased my vehicle, it was a pleasurable experience. Richie was informative and helped me decide what vehicle would fit my needs. I was very pleased with the price and he took the time to experience. Richie was informative and helped me decide what vehicle would fit my needs. I was very pleased with the price and he took the time to describe how he came up with the figure. The staff were very friendly and often asked me if there was anything they could help me with. Since I purchased my vehicle, my SUV has been serviced several times. I am grateful that Richie recommended the extended warranty. Since I purchased the warranty, it made an incredible difference in the amount I had to pay out my own pocket. The service department has also been great to work with. Thank you, Richie and the Bill Dodge team! More

i gave a rating of 5 straight across the board because chad caron was an exceptional salesman he made me feel at home the minute i steped into the show room. He paid close attention to details and answere chad caron was an exceptional salesman he made me feel at home the minute i steped into the show room. He paid close attention to details and answered all my questions in a professional and timely manner. It is with great confidence that i would recommend any one of my friends to this dealership to deal with Chad. thanks to chad for a great car buying experience! More

I gave a rating of all 5's because I have been to Bill Dodge numerous times to have work done on my car and each time I have had a great experience. Zach Morneau always gets me in to have work done in a t Dodge numerous times to have work done on my car and each time I have had a great experience. Zach Morneau always gets me in to have work done in a timely manner and listens while I explain any trouble I have been having. He always gets back to me quickly with any information and makes me feel at ease about the work being done, as I know it will be done well. Thank you to Bill Dodge and Zach Morneau for making an otherwise stressful situation alot more pleasant! More

I am current Hyundai owner who's warranty has expired with the dealership that I purchased my car from. I have chosen to use the Saturn family service because in years passed I have been an owner to two with the dealership that I purchased my car from. I have chosen to use the Saturn family service because in years passed I have been an owner to two different Saturn vehicles and have very happy with my service and convenience. The people are helpful and thorough with explaining what work has or needs to be done to my vehicle. It is done in a timely and prompt manner and the cost is reasonable for my budget. I would recommend Saturn Service to my family, friends and co-workers. More

I purchase a new vehicle from Bill Dodge Hyundai in December 2008. The sales representative I worked with was Bob Couture. Bob welcomed me to the dealership and was very knowlegible in providing deta December 2008. The sales representative I worked with was Bob Couture. Bob welcomed me to the dealership and was very knowlegible in providing details of the models and options and very helpful in demonstrating in the test drive. Both Bob and the sales manager, Nick Elwell, quickly and efficiently took me thru the sales negotiation without pressure and we soon had an agreement. The titling and paperwork was very efficiently handled by Stephanie Kirkpatrick. While Stephanie explained everything in detail the process was completed without delays. I was very pleased with my customer experience at Bill Dodge Hyundai. More