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Bill Dodge Auto Group

Westbrook, ME

4.4
625 Reviews
Call Dealership (207) 854-3200
View Awards

2 Saunders Way

Westbrook, ME

04092

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625 Reviews of Bill Dodge Auto Group

June 16, 2022

Professional friendly people, who go out of their way to help where ever needed. Willing to explain all aspects of the work done on your car. More

by buffyb1980
Recommend Dealer
Yes
Employees Worked With
Steve Howell
Report | Print
Jun 17, 2022 -

Bill Dodge Auto Group responded

Thank you for sharing your great experience! We truly appreciate it!

Jun 17, 2022 -

buffyb1980 responded

Your most welcome!! You earned it! Keep up the great work.

June 10, 2022

Took my truck in for what I thought would be warranted repair and with no one telling me there would be a charge was billed $124.62 and that was reduced from $168. After complaining. Never again will I de More

by PWY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Howell
Report | Print
Jun 10, 2022 -

Bill Dodge Auto Group responded

We are very sorry to hear that you were not satisfied with your recent visit. We are aware that you consulted with Steve, our service manager in regards to your concerns about the charges. It was explained that you did sign a work order authorization form that did include the pricing for the diagnostic service. We do understand that it can be costly, but we do need to pay our experienced technicians for their time as well. We do appreciate your business and hope that you will reconsider your decision to visit us again for any future service needs.

Jun 10, 2022 -

PWY responded

I will not be using your services ever again. I was told when I signed the service in voice that it was for allowing them to look at. It was brought in to see if it was a result of a repair done by another dealer. I just feel that I should have been made aware of the fact that there was going to be a fee for it. I will be lodging a complaint with the better business bureau and also will be contacting General Motors Corporation about your company. I am just waiting for my lawyer to get back to me with the contact information. I don’t think I have ever been this displeased with a business before.

June 10, 2022

Great sales team. Quick and efficient buying process with both sales and finance. Would recommend to anyone! More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Mackey, Dylan Trott
Report | Print
Jun 10, 2022 -

Bill Dodge Auto Group responded

Thank you so much for the recommendation, Christian! We greatly appreciate your business!

June 08, 2022

Our saleswoman was very attentive to our needs and the manager helped us get a great loan. More

by jacobrobertswoodworker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Trott
Report | Print
Jun 08, 2022 -

Bill Dodge Auto Group responded

We appreciate your leaving this great review! Have a wonderful day!

June 08, 2022

They were very communicative. Great sales experience and they made it easy to get in and get out on the day picking up the vehicle. More

by vgallacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kait, Dylan Trott
Report | Print
Jun 08, 2022 -

Bill Dodge Auto Group responded

Thank you for sharing your positive experience! We truly appreciate your business and hope you enjoy your new vehicle!

June 07, 2022

Everyone was very pleasant and helpful. Made things very easy for me. Answered all my questions More

by no3lle21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kait silva
Report | Print
Jun 07, 2022 -

Bill Dodge Auto Group responded

We are happy to hear that you found our staff and be so pleasant and helpful! We appreciate your business and hope to see you next time!

June 03, 2022

Had the front brakes on my 2016 KIA Soul replaced. I had an estimate from 8 months prior which they adhered to. Work was done quickly and efficiently. Happy customer. More

by Robp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taiani
Report | Print
Jun 06, 2022 -

Bill Dodge Auto Group responded

Thanks for the positive review! We greatly appreciate your business!

June 02, 2022

Would like to THANK Liam for finding my gorgeous truck & Dylan for a smooth financing! More

by nancy.dahl2008
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Gibbons, Dylan Trott
Report | Print
Jun 02, 2022 -

Bill Dodge Auto Group responded

Thank you for highlighting some of our staff that helped make your experience and positive one! We sincerely appreciate your business! Thanks again!

May 17, 2022

Very professional Extremely helpful Friendly Accurate Extremely knowledgeable Efficient Always there to answer any and all questions More

by Michele.a.gould
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Durousher
Report | Print
May 17, 2022 -

Bill Dodge Auto Group responded

Thank you for the kind comments about our team, Michele! We truly appreciate your business and hope to be able to assist in the future!

May 12, 2022

Just bought my 5th vehicle from Bill Dodge. I’m very satisfied as I’ve always been. Always professional and a pleasant experience. More

by Edibleremedies2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taiani, Steve Kenney, Dylan Trott
Report | Print
May 12, 2022 -

Bill Dodge Auto Group responded

Thank you for leaving this review! We truly appreciate your business!

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