Bill Collins Ford Lincoln

amazing experience, super fast super easy. Will always buy vehicles from Collins moving forward. Would highly recommend Will always buy vehicles from Collins moving forward. Would highly recommend More

I was pleased with Gage. Down hill from there, Joe Collins picked up my previous address on the bill of sale. I have called him 6 times, leaving a more detailed description Down hill from there, Joe Collins picked up my previous address on the bill of sale. I have called him 6 times, leaving a more detailed description each time. He never returned my calls. I called customer service, they never returned my call. This is no way to treat a customer who paid cash for both car and extended warranty. I have no idea where my license plate or papers will end up. More

On the Sales person side, both Missy and Gage were totally professional, friendly and helpful in making the purchase decision. They were very easy to deal with. A shout out to Marc Pentella, Sales totally professional, friendly and helpful in making the purchase decision. They were very easy to deal with. A shout out to Marc Pentella, Sales Manager; who realized that after paying for the car I was decidedly NOT interested in being paraded through Finance, quickly got the final paperwork together and handled it himself so that I could be on my way. I would definitely recommend this dealership for a new or used car purchase. More

This dealership is top notch in every aspect, from my salesman CT, to managers Andy Hall and Evan Patrick, to Joe Collins in finance. Every one of them go the extra mile to give the customer the best exp salesman CT, to managers Andy Hall and Evan Patrick, to Joe Collins in finance. Every one of them go the extra mile to give the customer the best experience possible. As for the service dept, Daniel is the best service advisor I have ever worked with and Jason Roni is that manager that actually cares about his customers. I've been buying cars from Bill Collins for 25 years and the team they have in place now is the best by far. Ownership has done a great job of hiring and placing people in the best positions for a successful customer experience. More

This is the fourth car purchased from this dealer, very satisfied with my purchase. Will use again. satisfied with my purchase. Will use again. More

Have been pleased with Bill Collins for many years. We have purchased Lincoln’s, Fords & trucks . We have purchased Lincoln’s, Fords & trucks . More

Have bought vehicles here since the early 90s. ..always take care of me and get me exactly what I want/need. Nancy Wells is the best salesperson ever. Bill Collins is a great place to take your veh ..always take care of me and get me exactly what I want/need. Nancy Wells is the best salesperson ever. Bill Collins is a great place to take your vehicle for service also. More

Great people to deal with on purchase/lease. to the point process. We have used this dealership since 1999, with great treatment from them. to the point process. We have used this dealership since 1999, with great treatment from them. More

Escape was in for recalls. Told at 8:30 am drop-off, 2 possibly 3 days which turned into FOUR FULL days. Contacted a few minutes before 6 pm on the 4th day that the Escape wa Told at 8:30 am drop-off, 2 possibly 3 days which turned into FOUR FULL days. Contacted a few minutes before 6 pm on the 4th day that the Escape was ready for us to pick up. We picked the Escape up the following morning. When we got home the passenger side handle fell off in three pieces when opening the door.. Had to RETURN to dealership to complete the requested recall that should have been properly repaired in the FOUR FULL days at this dealership. Very fortunate that the handle didn't fly off on the way home; possibly causing damage to someone! The low tire pressure light went on a few miles from the dealership. My husband tried to put air in the tires. Found that the tire sensor had been snapped off. Call our tire store which suggested we bring it right to them rather than wait until after the weekend. Purchased a new one. The tire store called & said they found the sensor and fixed our tire. No charge and returned the full price of the purchased sensor. Honest Tire Store! Can't say this issue was Collins Ford fault but we didn't have an issue before taking the Escape to them. A stressful day!! Very concerned about the other recalls that Bill Collins was suppose to fix are truly fixed OR if they were even done. ZERO CONFIDENCE in Bill Collins after this experience. More