
Bill Collins Ford Lincoln
Louisville, KY
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353 Reviews of Bill Collins Ford Lincoln
Went in for an Oil Change but they suggested an ENGINE FLUSH, oil filter and cabin filter. I just had a NEW MOTOR installed less than 6 months ago by this SAME DEALERSHIP under the Power Train warranty. FLUSH, oil filter and cabin filter. I just had a NEW MOTOR installed less than 6 months ago by this SAME DEALERSHIP under the Power Train warranty. Gave the communication review "good" since they were good trying to sell me something I definitely did not need. Doubtful I return to these crooks. More
This company to greedy for me! They have no Horner agreed to buy a new Bronco at very small discount went there to make the down payment and they said sorry we had already sold i They have no Horner agreed to buy a new Bronco at very small discount went there to make the down payment and they said sorry we had already sold it and they didn’t know it was sold. Sure! someone else was willing to pay more. Than they try to move me to something else. NO! Never again! Oh and by the way if you get you car worked on there and pay with credit card they going to hit you with a whopping 4% don’t be a sucker Go somewhere else, causes that’s what they think you are More
I was pleased with Gage. Down hill from there, Joe Collins picked up my previous address on the bill of sale. I have called him 6 times, leaving a more detailed description Down hill from there, Joe Collins picked up my previous address on the bill of sale. I have called him 6 times, leaving a more detailed description each time. He never returned my calls. I called customer service, they never returned my call. This is no way to treat a customer who paid cash for both car and extended warranty. I have no idea where my license plate or papers will end up. More
On the Sales person side, both Missy and Gage were totally professional, friendly and helpful in making the purchase decision. They were very easy to deal with. A shout out to Marc Pentella, Sales totally professional, friendly and helpful in making the purchase decision. They were very easy to deal with. A shout out to Marc Pentella, Sales Manager; who realized that after paying for the car I was decidedly NOT interested in being paraded through Finance, quickly got the final paperwork together and handled it himself so that I could be on my way. I would definitely recommend this dealership for a new or used car purchase. More
This dealership is top notch in every aspect, from my salesman CT, to managers Andy Hall and Evan Patrick, to Joe Collins in finance. Every one of them go the extra mile to give the customer the best exp salesman CT, to managers Andy Hall and Evan Patrick, to Joe Collins in finance. Every one of them go the extra mile to give the customer the best experience possible. As for the service dept, Daniel is the best service advisor I have ever worked with and Jason Roni is that manager that actually cares about his customers. I've been buying cars from Bill Collins for 25 years and the team they have in place now is the best by far. Ownership has done a great job of hiring and placing people in the best positions for a successful customer experience. More
Have bought vehicles here since the early 90s. ..always take care of me and get me exactly what I want/need. Nancy Wells is the best salesperson ever. Bill Collins is a great place to take your veh ..always take care of me and get me exactly what I want/need. Nancy Wells is the best salesperson ever. Bill Collins is a great place to take your vehicle for service also. More