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Bill Collins Ford Lincoln

Louisville, KY

3.3
348 Reviews

4210 Bardstown Road

Louisville, KY

40218

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348 Reviews of Bill Collins Ford Lincoln

November 04, 2020

Excellent Service - Chis did excellent getting my Lincoln In and Out quickly after I had a flat tire. I had a medical appointment which could not be changed and the service department was able to come thru a More

by Fran0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 02, 2020

This time it was my F150 truck... usually my Lincoln MKZ. Got my problem fixed quickly ! Service crew always very helpful! Only place I recommend!!!! More

by My Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon & service manager Tony
October 28, 2020

Noah was in my top 5 all time sales consultant I have ever dealt with and I know I have purchased well over 100 cars,to bad I m in Ohio More

by caschleppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
October 27, 2020

The Service Department for Lincoln customers is outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
September 26, 2020

Great experience as always!! Noah was INCREDIBLY helpful. I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! More

by tracylshirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Mr. Richardson in accounting
September 24, 2020

Great service team. Took care of me and my vehicle, They made sure all my questions were answered and my vehicle was better than when it came in. If you come to service make sure you ask for Tony Perry. More

by Fusion customer 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
September 24, 2020

Excellent in-person service. Called about a recall and oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. Bu More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Heun
September 24, 2020

Joe did a great job taking care of my family. We were in for 2 separate warranty issues on a 2019 f150 and on a 2020 explorer. He did a great job communicating with us and worked to get the problems resolve More

by cknieriem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe huen
September 22, 2020

I totally love this dealership and their entire service department. Enough can't be said about their professional behavior, knowledge base and speed of delivery. Tony Perry is outstanding and a jewel in More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
September 18, 2020

Lincoln service was friendly and easy. It takes a while when waiting so It will be nice when the pick up service is available again. More

by Lincoln owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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