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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,538 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,538 reviews

October 02, 2026

Service I take my car for service to this shop Wish I had more discounts in my services since now I have 2 vehicles More

by SALAS-RAMON
Recommend Dealer
Yes
Employees Worked With
José
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October 01, 2026

Very happy always gets me in when I call. A great group of people, friendly More

by gartnerkl
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember
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October 01, 2026

John was great. They helped me get into a new vehicle when I didn't think it would be possible More

by pcsmith0917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Biggers Mitsubishi responded

Thank you for the great review! We’re so glad John and our team were able to help you get into a new Mitsubishi when you weren’t sure it would be possible. We appreciate you trusting Biggers Mitsubishi with your purchase and hope you enjoy every mile in your new vehicle. Welcome to the Biggers Mitsubishi family.

September 30, 2026

Friendly staff and I can always trust Jim with my vehicle recommendations. He’s helped me purchase three cars and four overall within my family. More

by richardmichael27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Biggers Mitsubishi responded

Richard, thank you for your continued trust and loyalty to Biggers Mitsubishi! It’s wonderful to hear that Jim has consistently provided recommendations you can count on and has been there to help with three of your purchases and four vehicles for your family overall. We truly appreciate your business and your kind words about our team. We look forward to helping you and your family for many years to come.

September 29, 2026

My alert for service required didn't get reset, and I had to ask for a new oil change reminder sticker to put in the window as the old one was not removed More

by ALEJ2GARC
Recommend Dealer
Yes
Employees Worked With
Do remember
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Oct 01, 2026 -

Biggers Mitsubishi responded

Thank you for sharing your feedback. We’ll share your comments with our service team so we can be more thorough moving forward. We appreciate your business and hope to provide you with a smoother experience on your next visit.

September 27, 2026

Great fun Done ? ? Stop i hate to answer annoying questions If this how the survey is going to be I will not respond More

by JERRYDUNCAN2002
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 01, 2026 -

Biggers Mitsubishi responded

Jerry, thank you for recommending Biggers Mitsubishi! We’re glad to hear you had a great experience with our service team. We also hear you on the survey questions and appreciate you taking the time to share your feedback despite the frustration. Thank you for choosing Biggers Mitsubishi, and we look forward to serving you again.

September 27, 2026

They're all very helpful. Explain everything very nicely and are always very polite even when you're bothering them when they're doing something else. More

by LINDAPARTIES
Recommend Dealer
Yes
Employees Worked With
Alejandra and Mike and the other Spanish guy I was talking to them all. They've always been very nice to me for all the years I've been coming there.
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September 24, 2026

The service department staff do a good job in maintaining the operation of my vehicle. The staff are knowledgeable in what kind of service needs to be completed. More

by JENNIFER_DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Biggers Mitsubishi responded

Thank you, Jennifer! We are glad to hear that Jose and our service team continue to provide knowledgeable, dependable care for your vehicle. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again! For all of us at the Biggers Mitsubishi Team

September 23, 2026

It is always good. That's why I'm continuing changing oil at the dealership. But this time it took a little bit longer than usual. Almost 2 hours More

by LENAB0422
Recommend Dealer
Yes
Print
Sep 24, 2026 -

Biggers Mitsubishi responded

Thank you, We truly appreciate your continued trust in Biggers Mitsubishi for your oil changes. We’re glad you consistently have a positive experience, but we apologize that your recent visit took longer than usual. We value your time and will work to make your next visit more efficient. We look forward to seeing you again! The Biggers Mitsubishi Team

September 22, 2026

Brought in my daughter’s vehicle for service and the service rep recommended rear brake service work that had recently been performed was costly (over $200) and ultimately not needed as it was on the se More

by DANGUZMAN2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall which tech rep I worked with
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Sep 23, 2026 -

Biggers Mitsubishi responded

Thank you for bringing this to our attention. We understand how concerning it is to receive a recommendation for brake service that you believe had recently been completed, especially when you’re relying on us to help keep your daughter’s vehicle safe and properly maintained. Your trust is extremely important to us, and we’re sorry this experience left you questioning our recommendations. We would appreciate the opportunity to review the previous service records and this recent recommendation with you so we can better understand what occurred and address your concerns directly. Thank you for your feedback. — The Biggers Mitsubishi Team

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