Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
164 Reviews
5.0

164 Reviews

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164 Reviews of Jim Casey

August 01, 2026

Dealership Rating
Employee Rating

We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our More

by Retired
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Davis

Aug 01, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that John and Jim made your car-buying experience such a positive one. Providing a comfortable, pressure-free environment and taking the time to answer every question is exactly the experience we strive to deliver. We truly appreciate your recommendation and your trust in Biggers Mitsubishi. Congratulations on your new vehicle, and we look forward to helping you again in the future!

July 18, 2026

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Straight forward,willing to Negotiate & the cheapest priced thank you . Experience was nice and smooth , would definitely recommend this establishment More

by tinothomas20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 21, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear you had a smooth, straightforward experience and that our team was able to work with you to find the right deal. We truly appreciate your recommendation and are grateful you chose Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to helping you again in the future!

July 14, 2026

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I was looking for a specific car to tow behind my motorhome. The supply is limited General Motors no longer makes this model. Amazingly Bigger motors had two. I was about 100 miles away so I called More

by bryant13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 15, 2026

Biggers Mitsubishi responded

Thank you for sharing your experience and for choosing Biggers Mitsubishi! We're so glad John was able to help you find the right vehicle for your motorhome. It's wonderful to hear that you found the perfect fit and that you're still enjoying it nearly a month later. We truly appreciate your kind words about our welcoming team and your confidence in our dealership. Thank you for your recommendation, and we look forward to helping you again whenever you need another vehicle. Safe travels and enjoy the adventures ahead!

July 12, 2026

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I’ve purchased both my cars here and I’ve always had a great experience. They’re honest and work diligently to get you the best deal. Tyler was so helpful and knowledgeable! More

by cnicole1496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jul 13, 2026

Biggers Mitsubishi responded

Thank you for trusting us again. Have an amazing day.

June 09, 2026

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Employee Rating

Very smooth, non pressuring car purchase. Loved the small car shop feel compared to others. Treated with respect throughout the entire process. More

by Paj77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jun 15, 2026

Biggers Mitsubishi responded

Thank you for your business. Have a Great Day.

June 06, 2026

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Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

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I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 22, 2026

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Great experience overall! The staff was professional, friendly, and very helpful throughout the entire process.Highly recommend this dealership to anyone. More

by Alexis M
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem, Ali Nauraiz , Ali

May 25, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're delighted to hear that you had a great experience with our dealership. Providing professional, friendly, and helpful service from start to finish is what we strive for every day, and it's wonderful to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. Thank you for choosing Biggers, and we look forward to helping you again in the future!

May 02, 2026

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Employee Rating

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Hess, Rafal Sterkowiec, Jose Perez , Tyler was a good salesperson.

May 07, 2026

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

May 01, 2026

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Employee Rating

Amazing to work with, easiest car purchase we’ve ever had. The team was very relatable and understanding. 100% recommend, we will be returning. More

by jamienhenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

May 12, 2026

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was the easiest car purchase you’ve ever had. Our team works hard to create a comfortable, relatable, and stress-free experience for every customer, so your feedback means a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Biggers Mitsubishi in the future!

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