Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Associate

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
168 Reviews
5.0

168 Reviews

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168 Reviews of Jim Casey

September 30, 2026

Dealership Rating
Employee Rating

Friendly staff and I can always trust Jim with my vehicle recommendations. He’s helped me purchase three cars and four overall within my family. More

by richardmichael27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

Oct 01, 2026

Biggers Mitsubishi responded

Richard, thank you for your continued trust and loyalty to Biggers Mitsubishi! It’s wonderful to hear that Jim has consistently provided recommendations you can count on and has been there to help with three of your purchases and four vehicles for your family overall. We truly appreciate your business and your kind words about our team. We look forward to helping you and your family for many years to come.

September 14, 2026

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Christian is much above the average Salesperson. Responded on time and accurately to my questions prior my visit and then in person, was always concerned to ensure the process is moving fast. Thanks More

by Konstantinos Papadoulakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Rodriguez

Sep 14, 2026

Konstantinos Papadoulakis responded

Just to clarify that, the Finance process from Jim was excellent. I give only 2/5 stars for the finance product itself, as I feel the product offered on finance are way worse than other options that are existing on the market now ex. Credit Unions ( 8.35% compared to 5.45% I found ) . Obviously, this is not dealer's issue but overall, this needs improvement.

September 10, 2026

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Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional custom More

by capbaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

Sep 11, 2026

Biggers Mitsubishi responded

Thank you for the great review! We’re thrilled to hear that Rafal’s knowledge of the 2016 Toyota 4Runner helped make your experience a positive one and that Jim made the finance process just as smooth. We appreciate your kind words about our team and professional customer service. Enjoy your 4Runner, and thank you for choosing Biggers Mitsubishi! — The Biggers Mitsubishi Team

August 25, 2026

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My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you ev More

by alive_ready26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful review! We’re thrilled to hear that Tyler took the time to ask questions, understand your needs, and make your experience comfortable and pressure-free. We believe finding the right vehicle should feel exciting—not stressful—and we’re glad our team could help you explore your options with confidence. We truly appreciate your kind words about our culture and the entire Biggers Mitsubishi team. Congratulations on your vehicle, and thank you for choosing us!

August 01, 2026

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We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our More

by Retired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Aug 01, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that John and Jim made your car-buying experience such a positive one. Providing a comfortable, pressure-free environment and taking the time to answer every question is exactly the experience we strive to deliver. We truly appreciate your recommendation and your trust in Biggers Mitsubishi. Congratulations on your new vehicle, and we look forward to helping you again in the future!

July 18, 2026

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Straight forward,willing to Negotiate & the cheapest priced thank you . Experience was nice and smooth , would definitely recommend this establishment More

by tinothomas20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 21, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear you had a smooth, straightforward experience and that our team was able to work with you to find the right deal. We truly appreciate your recommendation and are grateful you chose Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to helping you again in the future!

July 14, 2026

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Employee Rating

I was looking for a specific car to tow behind my motorhome. The supply is limited General Motors no longer makes this model. Amazingly Bigger motors had two. I was about 100 miles away so I called More

by bryant13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 15, 2026

Biggers Mitsubishi responded

Thank you for sharing your experience and for choosing Biggers Mitsubishi! We're so glad John was able to help you find the right vehicle for your motorhome. It's wonderful to hear that you found the perfect fit and that you're still enjoying it nearly a month later. We truly appreciate your kind words about our welcoming team and your confidence in our dealership. Thank you for your recommendation, and we look forward to helping you again whenever you need another vehicle. Safe travels and enjoy the adventures ahead!

July 12, 2026

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Employee Rating

I’ve purchased both my cars here and I’ve always had a great experience. They’re honest and work diligently to get you the best deal. Tyler was so helpful and knowledgeable! More

by cnicole1496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jul 13, 2026

Biggers Mitsubishi responded

Thank you for trusting us again. Have an amazing day.

June 09, 2026

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Very smooth, non pressuring car purchase. Loved the small car shop feel compared to others. Treated with respect throughout the entire process. More

by Paj77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jun 15, 2026

Biggers Mitsubishi responded

Thank you for your business. Have a Great Day.

June 06, 2026

Dealership Rating
Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

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