Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
366 Reviews
4.8

366 Reviews

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366 Reviews of Jose Perez

August 01, 2026

Dealership Rating
Employee Rating

Service department manager Mike G. was very attentive to my cars needs and was proactive in getting the job done as usual. Been coming here for 15 years and will continue! More

by MICHAELLITRO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience! We truly appreciate you trusting Biggers Mitsubishi for the past 15 years. We're glad to hear that Mike and our service team have consistently provided attentive, proactive care for your vehicle. Your kind words and continued support mean a great deal to us, and we look forward to keeping you and your vehicle well taken care of for many more years to come!

August 01, 2026

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We have been going to Biggers for many years. We have, both, purchased and serviced our cars at this dealership. We have always had great experiences on the sales floor and the service department More

by TERYANET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to leave such a wonderful review! It means so much to us that you've trusted Biggers Mitsubishi with both your vehicle purchases and service over the years. We're delighted to hear that you've consistently had great experiences with both our sales and service teams. Your recommendation is truly appreciated, and we look forward to serving you for many more years to come. Safe travels!

July 27, 2026

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The employees were helpful throughout the process. They followed up in a timely matter and communicated clearly. More

by LV
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Koller, Alex Garcia

Jul 28, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear that our team provided a helpful and smooth experience throughout the process. Clear communication and timely follow-up are important to us, and we're happy to know you felt supported every step of the way. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you again in the future!

July 11, 2026

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Very friendly and so far so good with maintenance on my Mitsubishi outlander 2024. Thank you! More

by dinrog
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2026

Biggers Mitsubishi responded

Thank you for your 5-star review! We're so glad to hear you've had a friendly experience with our team and that your 2024 Mitsubishi Outlander has been well taken care of. We appreciate your trust in Biggers Mitsubishi and look forward to continuing to provide you with excellent service for many miles to come. Thank you for choosing us!

June 28, 2026

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I arrived and within 5 to 10 minutes my car was being worked on. The service manager explained what they did and explained what service should be done. Which service was important and which one could wa More

by Nick
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Biggers Mitsubishi responded

Thank you so much for your thoughtful 5-star review! We're happy to hear your visit went smoothly and that our team was able to get your vehicle in quickly. It's great to know the service manager clearly explained what was done and helped prioritize recommended services without any pressure. Providing honest, transparent guidance so our customers can make informed decisions is very important to us. We truly appreciate your continued trust in Biggers Mitsubishi and look forward to serving you again!

June 24, 2026

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Mike, Jose and the service team at Biggers are simply the best. I have entrusted them to service my vehicles for over 20 years and they have earned my trust. I highly recommend them. More

by Familyguy123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Jun 24, 2026

Biggers Mitsubishi responded

Thank you so much for the outstanding 5-star review! We’re truly honored by your continued trust over the past 20+ years. It’s wonderful to hear that Mike, Jose, and the rest of our service team consistently provide the level of care and reliability you’ve come to expect. Your loyalty and recommendation mean a great deal to all of us at Biggers Mitsubishi. We look forward to continuing to take great care of you and your vehicles for many years to come!

June 07, 2026

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The service Biggers provides is always prompt and complete. They always provide great customer service. More

by thelt85
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Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 06, 2026

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Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 05, 2026

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Employee Rating

I like the service they provide and I wish there were more dealers close home More

by Elkucomr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

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Employee Rating

I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

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