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This rating includes all service center reviews, with more weight given to recent reviews.
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457 Reviews of Big Star Hyundai - Service Center
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July 29, 2023
Outstanding service and employees . Very kind and respectful in every way. Very professional in every way Very kind and respectful in every way. Very professional in every way More
by sandashb
Verified CustomerEmployees Worked With
July 29, 2023
Was very helpful and satisfied with the service I received will recommend to others to check out received will recommend to others to check out More
by toshamoore37
Employees Worked With
Other Employees :
Dede
July 29, 2023
Always Great Customer Service- Steffy is the BEST! She’s very thorough, she listens to me & my concerns & keeps me on track as far as my service needs so that my vehicle stays in tip top condition! She’s very thorough, she listens to me & my concerns & keeps me on track as far as my service needs so that my vehicle stays in tip top condition! More
by DVARNER35
Employees Worked With
July 29, 2023
Worst experience possible for a brand new vehicle. Expressed concerns, no follow-ip from anyone. Expressed concerns, no follow-ip from anyone. More
by Msullinger
July 29, 2023
Billy handled our purchase of assesories and took care of transportation to and from dealership. He was professional and courtesy during the entire process. transportation to and from dealership. He was professional and courtesy during the entire process. More
by randykauffman7
Employees Worked With
July 29, 2023
I thought customers service was very good. She was very kind and smart. I recommend her. Thank you She was very kind and smart. I recommend her. Thank you More
by bymoon6651
Employees Worked With
July 29, 2023
I appreciate Big Star. I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). Thank you Rodrigo at Big Star Hyundai!!!! More
by CHRIST482016
Employees Worked With
Other Employees :
Salesman Rodrigo. , zzPaul zzHewitt, zzGabriel zzCruz
July 28, 2023
Adrian has always been a pleasure to work with. Update on software took not time it all. Always appreciate the upbeat personality of the department. Update on software took not time it all. Always appreciate the upbeat personality of the department. More
by MGAZAW33
Employees Worked With
July 28, 2023
Everyone was very friendly and responsive to my car’s service needs. The waiting room was quiet so I could take care of work. service needs. The waiting room was quiet so I could take care of work. More
by ERICAKGREMILLION
Employees Worked With
July 28, 2023
I was greeted with a smile, the service department representative was very professional and pleasant. The service was done in a timely manner. representative was very professional and pleasant. The service was done in a timely manner. More
by mhannahpierce49
Employees Worked With
