Billy Williams

No communication with Billy as to the status of my vehicle. Emailed the service manager Kohl about the poor service and he asked and I told him and haven't heard back from him after repeated attempts vehicle. Emailed the service manager Kohl about the poor service and he asked and I told him and haven't heard back from him after repeated attempts. More

by davidrecio62 Verified Customer Verified Customer

Helpful 0

Report | Print

The whole team from front desk to the mechanics in the back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! More

by angelt76 Verified Customer Verified Customer

Helpful 0

Report | Print

The service center does not communicate updates w/ your vehicle. The issue has NOT been resolved after 3 attempts. I received an Oil Change & ran out of basic fluids that should have been checked & toppe vehicle. The issue has NOT been resolved after 3 attempts. I received an Oil Change & ran out of basic fluids that should have been checked & topped off during the initial visit that led to issues w/ my A/C. After returning for repairs to my A/C, it worked long enough to get home only to stop working again. It is triple digits in Texas & I still don't have A/C. The issue w/ the A/C was never communicated & still not fixed. One positive, they accommodate while without your vehicle because wait times are unnerving. I purchased Hyundai because of it's warranty & the service that comes w/ it. I will have to reconsider for upcoming buy for my son's car. More

by alovin01 Verified Customer Verified Customer

Helpful 0

Report | Print

Never answer the phone or call you back… always say something is wrong with your car😩when it was Ron Carter it was much better something is wrong with your car😩when it was Ron Carter it was much better More

by ddj1913 Verified Customer Verified Customer

Helpful 0

Report | Print

Shady dealership gave my car back with 2 miles when it had a full tank had a full tank More

by k.r.nixon3 Verified Customer Verified Customer

Helpful 0

Report | Print

they are very friendly and it is apparent that they are all hard workers. They maintain great communication and are always very helpful. all hard workers. They maintain great communication and are always very helpful. More

by reece.rehbein Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service and car was ready when promised. Communication was a constant and Billy kept me in the loop. Communication was a constant and Billy kept me in the loop. More

by ofeliadeleon45 Verified Customer Verified Customer

Helpful 0

Report | Print

Good service, close to my work, shuttle service is great. New dealership facility is very nice. New dealership facility is very nice. More

by RMCOLEMAN2 Verified Customer Verified Customer

Helpful 0

Report | Print

The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! concerns. I really enjoyed the service provided highly recommended! More

by DELANIE485 Verified Customer Verified Customer

Helpful 0

Report | Print

Billy was GREAT! ! He kept me well informed of what was happening to my vehicle. ! He kept me well informed of what was happening to my vehicle. More

by danamkuhn Verified Customer Verified Customer

Helpful 0

Report | Print