Dealership Experience
3 yrs, 1 mo
Industry Experience
1 yr, 5 mos
43 Reviews
Write a Review43 Reviews of Steffy Hernandez
May 23, 2024
They will force you to sign and tell you that you will owe less and then the finance people will make you sign fast to not ask questions owe less and then the finance people will make you sign fast to not ask questions More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell
May 18, 2024
Shady dealership gave my car back with 2 miles when it had a full tank had a full tank More
Other Employees Tagged: Juan Pena, Chris Russell, Luis Delcid, Randol Manjarrez, Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Billy Williams
May 18, 2024
My vehicle has been there since May 9, 2024. Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return my phone calls. No ever Mr. Young! They have said I will take their loaner car out of the state. They have tried to get me to pick my car up without finishing the repairs. To bring it back when it's convenient for me. I just want my car repaired and they will never see me again. I've had to escalate this to Hyundai corporation. The management at this dealership need to be replaced with people that care about it's customers. More
Other Employees Tagged: Kohl Young, Adrian Chapa
April 27, 2024
The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! concerns. I really enjoyed the service provided highly recommended! More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams
March 28, 2024
Definitely giving luxury! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams
March 13, 2024
Very quick , very clean, drinks, snacks, cool Ac , washed my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams, Dyiamond Jones , Yall caught me without my receipt I hope I picked the right service adviser…… need pictures!!!!!!!!!
February 29, 2024
Everyone is all super friendly and helps out when my rep is with another customer with a big smile is with another customer with a big smile More
Other Employees Tagged: Kaleb Chadwell, Billy Williams
February 21, 2024
All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb The wait was long but was kept updates from Kaleb More
Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams
February 18, 2024
I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More
Other Employees Tagged: Kohl Young, Sterling Whitely, Adrian Chapa, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Billy Williams