Big Star Hyundai - Service Center

Kohl Young does not return requested texts or emails concerning my complaints. No part for scheduled service. concerning my complaints. No part for scheduled service. More

It was a very nice experience ,staff was wonderful, professional and courteous. you guys did great!! professional and courteous. you guys did great!! More

Steffi Hernandez was great! ! The person I had an appointment with was not there. There was only 2 people for service and they were doing the best they could with the line that w ! The person I had an appointment with was not there. There was only 2 people for service and they were doing the best they could with the line that was forming. As soon as I walked in I was helped but it was not the "service side" and was told I would have to wait on the other side of the room but he had time enough to talk to someone on the phone about how much a part would cost for his own personal vehicle. I get there might be a shortage of employees but why does that mean that customer service has to suffer. There was was 4 of us standing in line waiting for service. Why did he not take the time to sign someone in if his "side" wasn't busy? More

Billy worked to get my 2018 Hyundai Santa Fe diagnosed and repaired in a timely manner. and repaired in a timely manner. More

We had some recalls redone. They were taken care of however when we bought the vehicle there were some codes that needed to be reset but they were unable to fix that issue. We w They were taken care of however when we bought the vehicle there were some codes that needed to be reset but they were unable to fix that issue. We were told it was no big deal. Hope that is true. More

Great job on my service. It was done promptly and they washed it also. Was a pleasure to work with them It was done promptly and they washed it also. Was a pleasure to work with them More

Very good job in going over what should also be considered (other than what I listed). considered (other than what I listed). More

Lied about a fuel line and charged me high labor prices for things like adding brake fluid Big rip off price wise they did things that really didn’t need doing. for things like adding brake fluid Big rip off price wise they did things that really didn’t need doing. More

very friendly and helpful, Knowledge, did great job very pleasant, thank-you been back, very happy with service and sells pleasant, thank-you been back, very happy with service and sells More

The service staff was very helpful with getting all the issues with my vehicle fixed, and the environment was very clean. issues with my vehicle fixed, and the environment was very clean. More