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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.6
154 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 154 reviews

November 04, 2024

Very communicative, helpful, and friendly. Would definitely go back to the dealership. Appreciate what they do. More

by Ds26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and helpfulness of our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that you had a positive experience and we look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

The staff is highly competent and professional. Work is completed in a timely fashion, which is why I service my car only at their dealership. More

by allaboutkcb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amy in service department
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you find our staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be highly competent and professional. Timely service is very important to us, and we're glad you choose us for your car's needs. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Hi just wanted to said Amy was extremely professional in all aspects of my visit,very supportive and helpful with everything,I am very satisfied with everything they did,thank you Amy More

by rolol712
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amy
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that Amy provided you with such professional and supportive service during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction is our priority, and it’s great to know that our team met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

It was the best car purchase experience i have ever had. Jamie was professional, knowledgeable, patient, and great to work with. Dealership was clean and comfortable. All staff were polite and personable. More

by Christine
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Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Christine! We greatly appreciate your kind words about your car purchase experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s fantastic to hear that Jamie, along with our team, made such a positive impact. We take pride in providing a comfortable and welcoming environment, and we hope to see you again for any future needs. Enjoy your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Excellent service. You completed my request in a timely and professional manner. You fixed my issue that another dealership couldn't. More

by denslusarski
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Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that we could resolve your issue in a timely and professional manner, especially when another dealership couldn't. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide the best service possible. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Everyone was very polite and friendly. Service was fast with no appointment. They put a seat and steering wheel cover keeping everything clean. More

by abronislaw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Krystal,
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be polite and friendly. It's great to know that you appreciated our fast service and the care we take to keep everything clean. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

From the phone call to make the appointment to receiving my keys at the end of the service, Crystal was so friendly, helpful and welcoming. I will make sure to always return for any service needed for my ca More

by tmm924
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Crystal, Service Department
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that Crystal provided you with such friendly and helpful service. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to create a welcoming experience for all our customers. We look forward to seeing you again for any future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I could not have asked for a better experience. The entire service department helped ease any anxiety I had and thoroughly explained everything. I would highly recommend Bettenhausen of Lockport to More

by DEBORAH.UZNANSKI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amy, Crystal
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough explanations and support to ease any concerns. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I always look forward to going in for service because they are friendly and professional. The waiting are is always clean and comfortable too. More

by Marstazz69
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean , Kyle , Amy and Joe in service
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and professional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad you find our waiting area clean and comfortable. We look forward to seeing you again for your next service! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Jamie is excellent. The dealership is brand new and very good selection of all product. More

by marty40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that you found our selection to be great and that you had a positive experience. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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