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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
1,200 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 1,200 reviews

August 03, 2026

Unfortunately when I bought my car not even 2 months ago it was said to be under warranty for 3 months. It also was said that it was a certified car and thoroughly inspected. 6 weeks after after having, More

by MKMATTHES
Recommend Dealer
No
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your concerns regarding your recently purchased vehicle, the warranty coverage, the certification process, and the repairs identified shortly after your purchase. Your feedback provides Bettenhausen Chrysler Dodge Jeep Ram with valuable insight into your experience and the concerns you would like reviewed. Please contact us directly so we can learn more about your visit and discuss your concerns further. We value feedback that helps us strengthen the customer experience and continue providing dependable support before and after the sale. Sincerely, The Team at Bettenhausen CDJR of Lockport

August 02, 2026

I worked with Josh to purchase my 6th Ram 1500. It was great experience and will be back for the next purchase. More

by karoberts13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for leaving such a thoughtful note about your visit! We’re pleased to hear that you had a great experience with Josh while purchasing your 6th Ram 1500 at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your loyalty and look forward to assisting you again on your next purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 01, 2026

Every individual was professional and the staff went through every detail on my car. all work was completed on time. I appreciate all that they have done. More

by dsween119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Cam and Jose
Aug 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with professional service and ensured every detail was addressed. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 01, 2026

Josh was great! I walked in to see the 2017 Mustang. He saw me standing in the dealership, asked me if he could help me. We went to see the car, I drove it, then cam More

by ljhughes0616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Josh at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s great to know you found the 2017 Ford Mustang to your liking and appreciated the no-pressure approach. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 29, 2026

Still Love Bettenhausen Dodge. No issues nice people, good service, polite porters. They take care of your vehicles. More

by toddcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and service associates.
Jul 29, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind feedback, Todd! We’re pleased to hear that you love Bettenhausen Chrysler Dodge Jeep RAM and appreciate our team. It’s great to know that our service and care for your vehicle met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 29, 2026

Joey and the whole group there is very nice. Took care of all of our issues quickly. We service 3 vehicles there, oil, tires, all maintenance, even the porters are polite. More

by toddcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey - Service
Jul 29, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Todd, thank you for your fantastic review! We're so glad to hear Joey and the entire team have consistently provided friendly, efficient service for all three of your vehicles. It's wonderful to know that everyone at Bettenhausen Chrysler Dodge Jeep RAM, from our service team to our porters, has made a positive impression. We truly appreciate your continued trust in us for your maintenance needs and look forward to serving you for many more visits! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 28, 2026

Service was good they just didn’t take care of all my issues as I requested More

by ttwhittl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 28, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your kind words about our service and understand that you had some issues that weren't fully addressed. Your experience is important to us, and we encourage you to reach out to us directly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport so we can work together to resolve any outstanding concerns. We look forward to assisting you again. Sincerely, The Team at Bettenhausen CDJR of Lockport

July 27, 2026

I brought my car in for an oil change and tire rotation which went good and quick. I did also bring in my car to have it diagnosed because after i had to change out the battery because it died a bunch of w More

by Brian Cozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey?
Jul 27, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Brian. Your feedback regarding the diagnostic process at Bettenhausen Chrysler Dodge Jeep Ram is appreciated. We understand your concerns about the lack of specific information provided about the sensors and 4WD clutch replacement. It's important to us that our customers feel informed and confident in the services we provide. We’re glad to hear that your car has been running well since the sensor replacement. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly. Your insights will help us improve our communication moving forward. Thank you again for your valuable feedback. Sincerely, The Team at Bettenhausen CDJR of Lockport

July 24, 2026

Jeremiah did a great job helping us to purchase a 2026 Durango 250 anniversary edition, he worked with us to make it work and for us to get the best deal. More

by rknewstrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
Jul 25, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Truly appreciate your thoughtful feedback! We’re pleased to hear that Jeremiah provided you with excellent assistance during your purchase of the 2026 Dodge Durango 250 Anniversary Edition. Our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport always strives to ensure our customers get the best deals. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 23, 2026

It was a pleasure to work with Jeremiah, he really went and beyond . I got the car I wanted. More

by liamanning90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
Jul 23, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Lia! We’re delighted to hear that you had a great experience with Jeremiah and that you found the car you wanted. At Bettenhausen Chrysler Dodge Jeep Ram, we strive to go above and beyond for our customers. Looking forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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