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Michael Bettenhausen
Michael Bettenhausen at Bettenhausen Chrysler Dodge Jeep Ram

Michael Bettenhausen

Dealer Principal

Bettenhausen Chrysler Dodge Jeep Ram

16471 W 159th St
Lockport, IL 60441

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Michael Bettenhausen

September 08, 2026

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Employee Rating

It was nice to have the service work done and not have to travel to a dealership and book appointment. The appointment came to me which is highly appreciated. More

by kenmounts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mchugh, Abdul Durvesh, Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan

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Sep 09, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind feedback, Ken! We’re delighted to hear that you appreciated our mobile service and the convenience it provided. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to make your experience as seamless as possible. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 10, 2026

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Employee Rating

Very happy with the service provided to me. Would bring vehicle back for service again. More

by psm446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mchugh

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Aug 10, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your great review! We’re thrilled to hear that you were very happy with the service provided at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again for your next service visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 03, 2026

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Employee Rating

Unfortunately when I bought my car not even 2 months ago it was said to be under warranty for 3 months. It also was said that it was a certified car and thoroughly inspected. 6 weeks after after having, More

by MKMATTHES
Recommend Dealer
No

Other Employees Tagged: Brandon Mchugh

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Aug 03, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your concerns regarding your recently purchased vehicle, the warranty coverage, the certification process, and the repairs identified shortly after your purchase. Your feedback provides Bettenhausen Chrysler Dodge Jeep Ram with valuable insight into your experience and the concerns you would like reviewed. Please contact us directly so we can learn more about your visit and discuss your concerns further. We value feedback that helps us strengthen the customer experience and continue providing dependable support before and after the sale. Sincerely, The Team at Bettenhausen CDJR of Lockport

June 14, 2026

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Employee Rating

Great interaction. Simple. Great Dealership! Adrian Briones great salesperson. 10 out of a 10. Great job. More

by desutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Durvesh, Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan, Todd Navarrete , Adrian Briones

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Jun 14, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Our team truly appreciates your kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're thrilled to hear you had a great interaction and that Adrian provided excellent service. Looking forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

May 19, 2026

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Employee Rating

Loved the salesperson! ! Mgr. not able/willing to negotiate much. They say “Haggle free”. I guess they take that seriously! More

by jimbrandt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Keegan

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May 19, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Jim! We're glad to hear that you loved your salesperson at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand that negotiations can be an important part of the buying experience, and we appreciate your input on this aspect. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We value your thoughts and hope to assist you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

May 18, 2026

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Employee Rating

I needed the oil changed and was having a battery issue. I did not have an appointment but I was able to utilize the Bettenhausen Express service and it was determined I needed a new battery. I was in and More

by Cluster4558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff - Service Dept

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May 19, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your awesome review! We're happy to hear that you had a positive experience with our express service while getting your oil change and battery replacement. Our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport strives for professionalism and efficiency, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

February 18, 2026

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Employee Rating

Staff is friendly, my car was done promptly. I refer everyone I know to Bettenhausen Auto More

by KIMRUPRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mchugh, Abdul Durvesh, Nick Pattenaude, Jamie Kwak, Allie Keegan, Todd Navarrete

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Feb 19, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Kim! It's great to hear you found our staff friendly and that your car service was completed promptly. We appreciate your referrals to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

February 01, 2026

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Employee Rating

Great service and easy people to deal and very helpful and easy going to deal with More

by amjadshaltaf15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mchugh, Abdul Durvesh, Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan

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Feb 01, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We appreciate your feedback about our service and staff at Bettenhausen Chrysler Dodge Jeep RAM. It’s our goal to make every customer’s experience enjoyable and straightforward. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 07, 2026

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Employee Rating

Friendly employees did a great job keeping us up to date on everything going on with my vehicle More

by fhyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 07, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! It's great to hear that our friendly team kept you well-informed throughout your vehicle service. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent communication and service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 24, 2025

Dealership Rating
Employee Rating

Jeff was our guy at customer service, he was knowledgeable and very polite. Riley at checkout was also very personable and friendly. More

by johnmorgan_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gabrielson , Troy Bettenhausen

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Dec 25, 2025

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, John! We're thrilled to hear that Jeff and Riley provided you with knowledgeable and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to ensure a positive experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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