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Todd Navarrete
Todd Navarrete at Bettenhausen Chrysler Dodge Jeep Ram

Todd Navarrete

Bettenhausen Chrysler Dodge Jeep Ram

16471 W 159th St
Lockport, IL 60441

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Todd Navarrete

September 03, 2026

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Employee Rating

I was thoroughly pleased with the way Cameron in the service department handled my experience at BCDJ. He was knowledgeable and kept me informed on all stages of my repair . More

by joekoniewicz
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Recommend Dealer
Yes

Other Employees Tagged: Nick Pattenaude, Juan Leon Alvarado

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Sep 04, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review, Joe! We’re glad to hear that you were thoroughly pleased with the way Cameron in our service department handled your experience at Bettenhausen Chrysler Dodge Jeep RAM. His knowledge and commitment to keeping you informed at all stages of your repair are greatly appreciated. We hope to assist you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 18, 2026

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The service person was courteous and prompt with checking me in and keeping me updated. It was also great to get the vehicle washed during the process. More

by jguz311
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 18, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our courteous service team. Our staff takes pride in keeping our customers updated and is glad you enjoyed the bonus of a vehicle wash! We look forward to seeing you again soon. Sincerely, The Team at Bettenhausen CDJR of Lockport

August 05, 2026

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Employee Rating

Up front and informative on service and time management friendly people worth going back for more More

by pzouch
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Workmanship
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Recommend Dealer
Yes
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Aug 05, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We appreciate your kind words and are thrilled to hear that you found us to be friendly and informative regarding service and time management. Our team looks forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

August 03, 2026

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The Service Department at Bettenhausen is the best I have ever worked with. That is why I continue to come back. More

by dmcquaid1974
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Recommend Dealer
Yes
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Aug 04, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Glad you shared your experience with us! We’re pleased to hear that you have had such positive experiences with our Service Department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your continued trust in us means a lot, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 19, 2026

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Service was great. Everything is working fine. Very friendly service. All my needs were met. More

by russ doveri
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Service Time
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Recommend Dealer
Yes
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Jul 19, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review, Russ! We’re glad you had a great experience at Bettenhausen Chrysler Dodge Jeep Ram and that all your needs were met. Our team takes pride in providing friendly service, and we look forward to assisting you again soon. Sincerely, The Team at Bettenhausen CDJR of Lockport

July 14, 2026

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Easy on line appointment set up. Friendly staff. Very helpful with no pushing up charges. In and out quickly. More

by reemat12
Service Price Transparency
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Recommend Dealer
Yes
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Jul 14, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We appreciate your feedback about the easy online appointment setup and the friendliness of our staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that you had a quick and helpful experience without any pressure for upcharges. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 08, 2026

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Young man who helped me was super nice. He also kept me in constant communication about car status. I would highly recommend Bettenhausen for the sales staff, service and everyone at this More

by Brady2018
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gabrielson

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Jul 08, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Brady! We’re pleased to hear that our team provided you with excellent communication and service during your car-buying experience. We appreciate your recommendation and look forward to welcoming you back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

June 30, 2026

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Employee Rating

I was very happy with my service at Bettenhausen's repair shop. I had an extensive job to replace my evaporator and condenser on my HVAC system due to a leak. I was apprehensive about having the work done More

by tjb19620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Baker and the technician's who performed the repairs

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Jul 01, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you were happy with the service at Bettenhausen's repair shop, especially with the extensive job to replace your evaporator and condenser on your HVAC system. It's great to know that your HVAC system is performing like new and that you enjoyed a smooth trip afterward. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

June 28, 2026

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I was able to get an appointment quickly, everyone was friendly and knowledgeable. My car was fixed quickly and everything was explained in detail. I am very happy with Bettenhausen in Lockport! Thank you More

by hnkrssn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hinker

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Jun 29, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team takes pride in providing friendly and knowledgeable service, and we’re glad you found everything to your satisfaction. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

June 18, 2026

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Employee Rating

Easy to schedule an appointment. Short lead times to get information service. Service was honest on their evaluation of the vehicle. More

by james.kochanny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jun 18, 2026

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your great review, James! We are excited to hear that you found it easy to schedule an appointment and appreciated our honest evaluation of your vehicle. Our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport is dedicated to providing excellent service, and your feedback encourages us to keep up the good work. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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