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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.6
154 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 154 reviews

November 07, 2024

always a pleasure to visit Bettenhausen and I really love the new facility in Lockport. I always feel safer dealing with this dealership. Thanks!! More

by dahna.betts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
Nov 08, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you enjoy visiting Bettenhausen Chrysler Dodge Jeep RAM of Lockport and appreciate our new facility. Your safety and satisfaction are our top priorities. We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 06, 2024

Trying to steal money from the consumer. I had there mechanics do a check on my srt8. All things mechanical. They came up with I need new rack and pinion and outer tie rod. 1600 bucks! So I More

by adajada818623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
Nov 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Our team has acknowledged this review.

November 06, 2024

Still the best in business by any means. . BITBAM. Great job bettenhausn team.. DODGE lifer here.. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you consider us the best in the business. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 06, 2024

BIG AL performs miracles. Hoops were jumped through. I told him what I wanted and he had me in and out in a couple of hours with the gorgeous 24 Grand Cherokee Limited of our More

by Samantha Tonnellier Gatses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review, Samantha! We’re thrilled to hear that Big Al was able to help you find your dream 24 Grand Cherokee Limited at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction is our top priority, and it’s fantastic to know you were in and out in no time! We appreciate your kind words and hope to see you again soon! Enjoy your new ride! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

Quick service in the oil express bay. Also noted my coolant was old.... 100K, recomended resplacement and i agree. More

by Joe Krzyszkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Joe, for your positive review! We're glad to hear that you had a quick service experience in our oil express bay at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great that our team helped you identify the need for coolant replacement as well. We appreciate your feedback and look forward to seeing you again for any future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

Best service and hospitality around they are friendly and very helpful would never go to another dealership More

by JRios23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
crystal
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing exceptional service and hospitality, and your feedback is truly appreciated. We look forward to welcoming you back in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

Our salesman Josh was very accommodating, knowledgeable and very professional in both the trade in and purchase of our new vehicle. Troy did a great job reviewing the deal and guiding us in the right direc More

by johnmorgan_65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Bettenhausen
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Josh provided you with exceptional service and that Troy effectively guided you through the trade-in and purchase process at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

It’s very modern and welcoming. It was a pleasure to walk in and see such a clean showroom. More

by edhargus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you found our showroom at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be modern and welcoming. We take great pride in maintaining a clean and inviting environment for our customers. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

I am disappointed that we brought our vehicle in a few weeks ago to ABS and AWD warning light and a sensor was replaced. But after the repair was made we noticed that the Bluetooth was no longer wo More

by s.lecompte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer to not list
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues you've encountered with your vehicle's Bluetooth after the recent service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your feedback, and we encourage you to contact us directly so we can look into this matter further and work towards a resolution. Your satisfaction is important to us, and we are committed to maintaining the high standards you expect. Thank you for giving us the opportunity to address your concerns. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

Alan worked with our 21 year daughter, who was interested in purchasing anew car. He was very helpful and informative. Thank you for help making this first large purchase an easy on for us. More

by carstok16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that our team was able to assist your daughter with her first car purchase at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to make the experience as smooth and enjoyable as possible. If you or your daughter need anything in the future, please don't hesitate to reach out. We look forward to seeing you both again! Sincerely, The Team at Bettenhausen CDJR of Lockport

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