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Basney Honda

Mishawaka, IN

4.5
2,744 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,744 reviews

January 31, 2025

Took truck in for a recall. Excellent service and quickly done. Enjoyed working with them. Nice service. More

by lb188
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Service was very good. Was in and out in reasonable time. Given an estimated cost upfront which was appreciated. Everyone was friendly. More

by mmosbears
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Austin was professional and friendly to a first-time customer. Much appreciated! Waiting room was clean and spacious . More

by reinholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Slow to complete oil change but got done properly. Great waiting room space to work More

by oliviakfrick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Everyone was nice and pleasant. The young man who received my car and reviewed my paperwork was polite and respectful. This young man even cleaned the frost off my windows which had More

by Icecream
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I was told I could pick it up before 8. I showed up at 7:15 and everything was closed. I live 30 minutes away and it was below 0. I was very upset More

by jecrossma
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I love everything about Basney dealership. They are great salesman, great attitudes and very helpful. Also very knowledgeable about their cars. More

by ebony.stewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Maurer
January 20, 2025

Prompt service. Waiting area is nice. I'll definitely return when additional service is needed. More

by suzsind
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Efficient and Professional. Waiting lounge was comfortable for customers. Turn around time was to a minimum. More

by rhoel.magat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I took in a 2009 Accord for a new key and fob after having lost the original. I towed the car in after hours and called the next morning to explain, and the gentleman I spoke to was extremely reasonabl More

by raynewscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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