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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.3
113 Reviews

113 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 25, 2024

Everyone was professional and very helpful. Dealership was clean and well maintained. I hope the dealership pursues becoming a Wagoneer Certified Dealer. When you spend the type of money on a G More

by hueybri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We are happy to know that you had a pleasant customer experience during your recent visit. We are thankful to continue to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

May 25, 2024

Customer friendly and supportive in operating new system. Supported shifting to a different minivan at customer's request. More

by gconover0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We look forward to your next visit. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 24, 2024

Very professional service and attitude be it Winner's Circle now Banister, you will continue to have my support. More

by gilbertbembrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We look forward to continue to serve you here at The New Banister Chrysler Dodge Jeep RAM!

May 24, 2024

While your employees were professional and elicited a return customer, my vehicle repair experience was the worst of my life dating back to 1986 when I bought my first car. None of this was from your de More

by shawnbeard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback

May 24, 2024

Canon has never let me down with anything that comes up when it comes to services, this is my dealership for the last 3 vehicles and wouldn't stop anywhere else first More

by adriancasey415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

We are thankful to continue to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

May 24, 2024

Nice staff work was done in good time they gave me a ride home and pick up the car next day More

by NYGUYNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM in Hampton!

May 24, 2024

Prompt, professional and went out of their way to help me out last minute! Thank you! More

by caireypaigewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

May 24, 2024

Love that they could get me in for service the next day, reasonable timing thanks More

by CHILLYDAWG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Calderon-Johnson
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are happy to have you here at The New Banister Chrysler Dodge Jeep RAM!

May 22, 2024

Customer service was excellent! Everyone was so nice! I was given the option to wait for my truck or they would Uber me home and back to the dealership for free! I opted to wait. Th More

by Keyante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated, Keyante! We take pride in ensuring all of our customers are taken care of. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM In Hampton!

May 22, 2024

Cannon took great care of my Jeep Rubicon 4xe. He knew I was waiting and made sure I didn't have to wait too long. More

by ccr.appraisal.llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM! We are thankful to earn your business!

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