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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
Hampton, VA
113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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113 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
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August 20, 2024
Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to another mechanic place. More
by 333ORIANA
Verified Customer
August 19, 2024
Very good service and communication. Vehicle was done in a timely manner. Drop off and pick up was very good. Vehicle was done in a timely manner. Drop off and pick up was very good. More
by atorres24
Employees Worked With
August 08, 2024
Bannister did an outstanding job give my Jeep a tuneup! They were easy to talk to, and got the repair done in a day! They were easy to talk to, and got the repair done in a day! More
by JODYMADARAS
Employees Worked With
August 05, 2024
Great customer service. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. More
by Drumbumcdunn
August 04, 2024
The online appointment system worked, they were open, available, and attentive during my visit. Thanks available, and attentive during my visit. Thanks More
by dukesheart1
Employees Worked With
August 03, 2024
What made the situation worse was the clear lack of importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any for importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any form of compensation for the delay. It was evident that customer care is not a priority for this dealership. Overall, I am deeply disappointed and frustrated with my experience at Banister Chrysler Dodge Jeep Ram of Hampton. I would strongly advise against using their services if you value your time More
by dhint80
Employees Worked With
June 17, 2024
Excellent and great customer service. The service department arranged and paid for a rideshare to my house and again to the shop once the vehicle service was complete. The service department arranged and paid for a rideshare to my house and again to the shop once the vehicle service was complete. More
by maurice.a.thomas2010
June 14, 2024
I was professionally attended to with great consideration. I am pleased with the service received. consideration. I am pleased with the service received. More
by Reginald Woodhouse
Employees Worked With
June 12, 2024
Great job finding and fixing my problem don't have anything else to say thanks anything else to say thanks More
by dharris24
Employees Worked With
June 12, 2024
Prompt and friendly. No wait time and just a very nice place to get my vehicle problems taken care of. No wait time and just a very nice place to get my vehicle problems taken care of. More
by springleader318
