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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
136 Reviews

136 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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January 04, 2025

I love it here! The service has always been prompt and my service advisor Ashley House is amazing. More

by charmaine.statonfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Terrible communication. Overpriced. They never called me for the work done on my vehicle. They only sent an estimate via text. I had to bring my car back within a week for t More

by dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these names
January 02, 2025

Banister is easy to work with and the communication is amazing. Thank you for being there More

by Ragesdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

We receive awesome service from Ashley House our service writer at banister in Hampton Virginia More

by jolinfeller7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Great service and response time. Everyone was very polite and kind I will definitely recommend this service center. More

by kip5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

We have never had service performed at Banister Chrysler Dodge Jeep Ram of Hampton therefore cannot make an evaluation or review... We will note that the service department made the vehicle ready and accept More

by billsand
Service Time
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Just had our car inspected,tires rotated and oil change. It was done on time More

by mpeatdfield61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

They Damaged to my TRUCK and had my Truck over a month They owe me a key fob EVERY Thing SUCKED. I’m Waiting and Waiting and so on More

by Lee731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Canon Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

This dealership is horrible and so are their mechanics. They diagnose it for one thing and then do a second diagnostic and lie about what they found. They also undo and take parts of your vehicle that they More

by MOMOF2BALLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Canon Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Service was quick and professional. Staff was very nice and informative. Will recommend to others for future service needs. More

by proteus1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
2
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