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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
Hampton, VA
144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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144 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
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February 04, 2025
The mechanics are incompetent on several occasions I've had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it righ had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it right!!! More
by jamesqwallace55
Verified CustomerEmployees Worked With
February 04, 2025
The mechanics are incompetent and I had to bring my vehicle back to be fixed correctly by the shop foreman now I have to bring it back yet again because they didn't get it right again!!! I am not pleas vehicle back to be fixed correctly by the shop foreman now I have to bring it back yet again because they didn't get it right again!!! I am not pleased at all about spending money I don't have for less than mediocre service!!! More
by jamesqwallace55
Employees Worked With
January 27, 2025
Always a smooth & care free experience. Will only come here for every Jeep I own as a 'Jeep Girl'! Will only come here for every Jeep I own as a 'Jeep Girl'! More
by BRIAN.DOCTOR0
January 26, 2025
Good service and not long of a wait. Service advisor was great under pressure due to being only person there that day. Service advisor was great under pressure due to being only person there that day. More
by Jordan.jermain
Employees Worked With
January 16, 2025
I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More
by duckybullock10
January 15, 2025
Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer service and customer satisfaction. More
by Gdwagner44
Employees Worked With
Other Employees :
Fantasia
January 13, 2025
The service lady that handled my car service was very helpful, knowledgeable, and very polite helpful, knowledgeable, and very polite More
by Ohmegalove
January 10, 2025
Unacceptable services, I paid for work that wasn’t done. I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I mentioned issues after my “service “ was “complete”. Truck sit a the shop for 3 months but received my truck incomplete More
by K Shuriah
Employees Worked With
January 09, 2025
Job done very well and very quickly and satisfied and on time when it was ready time when it was ready More
by 321956
Employees Worked With
January 04, 2025
I love it here! The service has always been prompt and my service advisor Ashley House is amazing. The service has always been prompt and my service advisor Ashley House is amazing. More
by charmaine.statonfuller
Employees Worked With
