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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
149 Reviews

149 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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March 24, 2025

Nice fast and helpful they work hard to help you. Great places to go to fine a car More

by cthomas062078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

This dealership has always been great to work with and they have treated my Grand Cherokee with VIP treatment! More

by JODYMADARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Making the appointment online was easy and dropping off my car was a breeze, everyone was very polite. More

by bruce3766.br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I’ve always received great service from the dealership the whole 4-5 years I’ve been going More

by markabolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Canon Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Joy and please know that it is always our goal to give you the best service experience. It is also with regret that we were unable to duplicate your concern upon diagnosis. We would surely welcome another opportunity to assist you in the future if you are in need of our services. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 13, 2025

Great service. The new African American lady in service department was nice and very professional. I cant remember her name but she's awesome More

by mr.lamar.grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. More

by DTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Bannister Chrysler Dodge Jeep Ram Of Hampton has a tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solv More

by DANAEMSOLOMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you DANAEMSOLOMON for the highest rating of 5-star and the outstanding comments. We are pleased that your recent experience met and even exceeded your expectations. We welcome your next visit. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 05, 2025

Excellent service very quick and nice employee friendly customer service very helpful I’m glad I came here More

by brownruth1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you brownruth1960 for your 5-star review!! Banister Chrysler Dodge Jeep RAM is pleased that we had the opportunity to assist you with your vehicle and to especially give you such a great customer service experience. Feel free to ask for Lindsay Givens specifically when you have a return visit. She will be delighted to assist you. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 04, 2025

The service manager did a good job and the service that was completed Was done correctly. I don’t agree that banister charges a very high amount for a system diagnosis it does not apply that caused to the More

by johndrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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