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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
491 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 491 reviews
August 16, 2026
Ashley is a fantastic service writer! She followed up with me for my entire visit and provided updates as needed. I tried other dealers in town but have received the best customer service She followed up with me for my entire visit and provided updates as needed. I tried other dealers in town but have received the best customer service and care from Banister. More
by angeme
Verified CustomerEmployees Worked With
August 14, 2026
Did the job in a timely manner. Did a great job and very professional and friendly Did a great job and very professional and friendly More
by lmorris111
Employees Worked With
August 14, 2026
Great experience and fast services. Plan to visit again as needed. Thanks to the service staff. Plan to visit again as needed. Thanks to the service staff. More
by joshua.brailey.jb
August 14, 2026
Great experience and fast services. Plan to visit again as needed. Thanks to the service staff. Plan to visit again as needed. Thanks to the service staff. More
by joshua.brailey.jb
August 14, 2026
Ms House was so kind and concerned about me. I was very sick from allergies and she made me feel like I was in first place. Everything was so clean and fresh. She made me feel like a friend. I was very sick from allergies and she made me feel like I was in first place. Everything was so clean and fresh. She made me feel like a friend. More
by virginiaoutlaw1974
August 12, 2026
Outstanding, see my reviews Read my original review and what I posted on Google, they say it all... I had an outstanding experience... what I posted on Google, they say it all... I had an outstanding experience... More
by hoss2752
August 11, 2026
I still don't have license plates and no one returns phone calls I still don't have license plates and no one returns phone calls like they say they would phone calls I still don't have license plates and no one returns phone calls like they say they would More
by rachel.rivers09
August 10, 2026
Knowledgeable, helpful and friendly My service advisor listened to my ordeal with another dealership and said, bring your vehicle to me at Banister. We reviewed previous service that was done or rather NO listened to my ordeal with another dealership and said, bring your vehicle to me at Banister. We reviewed previous service that was done or rather NOT done. Crystal checked my vehicle in to Banister service department. Diagnostic were started. Troubleshooting was done. Service was initiated. Crystal called and said that my vehicle was ready for pick up. Now, I'm a better happy customer. More
by WELLSWILTON44
Employees Worked With
Crystal
August 10, 2026
Knowledgeable, helpful and friendly My service advisor listened to my ordeal with another dealership and said, bring your vehicle to me at Banister. We reviewed previous service that was done or rather NO listened to my ordeal with another dealership and said, bring your vehicle to me at Banister. We reviewed previous service that was done or rather NOT done. Crystal checked my vehicle in to Banister service department. Diagnostic were started. Troubleshooting was done. Service was initiated. Crystal called and said that my vehicle was ready for pick up. Now, I'm a better happy customer. More
by WELLSWILTON44
Employees Worked With
Crystal
August 10, 2026
The price for an oil change and tire rotation is absolutely ridiculous! $45 to rotate tires?!! The vehicle is already on the lift draining the oil. $212.00 total!!! Way to stick to a once loyal absolutely ridiculous! $45 to rotate tires?!! The vehicle is already on the lift draining the oil. $212.00 total!!! Way to stick to a once loyal customer. More
by jmshannon2006
Employees Worked With
Crystal 5 stars
