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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.3
491 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 491 reviews

October 02, 2025

Everyone was friendly and courteous. I would recommend to all my friends and family who are interested in buying a new dodge vehicle More

by MCRAE3.DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

Everyone was so nice and helpful. And was always there to answer questions. I would recommend them all my friends. More

by charlielou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl, Robert, Joel, everyone there
Sep 30, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

charlielou - Banister Chrysler Dodge Jeep RAM loves 5-star reviews and we are so happy that we were able to assist you. We appreciate your business and look forward to your referrals too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 24, 2025

How? How can I, within a mere 15 words, describe the sheer ecstacy of this service visit?? More

by stocck421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

stocck421 - Banister Chrysler Dodge Jeep RAM is delighted that we could assist you during your service visit. We especially enjoyed your intro of the review - SHEER ECSTACY!! (smile) Thank you for sharing your feedback. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 17, 2025

No comment not much interaction. Lindsey brought me my trucc n the oil change was done. Too longer than expected but I believe the job was done More

by MRSTORM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello MRSTORM8: We thank you for the opportunity to service your vehicle and we understand the value of your time. We hope that we can continue to earn your business, and we will do our best to improve on the wait time for an oil change. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 15, 2025

They handled my service in a timely and efficient manner. I had everything I needed in the waiting room to work remotely. More

by DTD
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you DTD, for your feedback and we are especially pleased that your visit went so smoothly and that you were also productive during your time spent with us. We appreciate your business and look forward to future visits when necessary. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 15, 2025

Lindsay is wonderful and has always communicated with me about all the issues on my vehicle. More

by CAITLIN.H.STITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Jeff and Aaron are the greatest. They help me every time I bring my vehicles More

by CAITLIN.H.STITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I went in there looking for a reliable used car, and they sold me a vehicle that has since had nothing but expensive mechanical issues. I brought this to the attention of the sales person, James, who initial More

by mpritz87
Recommend Dealer
No
Employees Worked With
The sales team and the general manager are all xxxxxxxx
September 08, 2025

I’ve always been pleased with service for my RAM 2500. This was my third routine service visit. More

by SAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you, SAE, for the coveted 5-Star Review! Banister Chrysler Dodge Jeep RAM is especially thankful for your loyalty to our business, and we truly appreciate you. We welcome the opportunity to continue servicing your RAM 2500 for any future service visits. Angela Freeman Your Customer Experience Manager (757) 802-9615

September 05, 2025

I was treated like I was inconveniencing the staff. I was made to wait an hour before given an answer about my car. Then I waited 1.5 hours for my car to returned when I declined the service. More

by hollolty
Recommend Dealer
No
Sep 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Hollolty: We would like to apologize for the inconvenience caused by your visit to our Service Department. We will surely use your feedback as an opportunity to improve our service. Please know that it is never our intention to prolong your visit and we would welcome you back in hopes that you will see a change. Angela Freeman Your Customer Experience Manager (757) 802-9615

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