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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.2
195 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 195 reviews

May 02, 2024

Horrible service no one is ever on the same page. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. More

by mrs.skinner0605
Service Price Transparency
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Service Communication
Recommend Dealer
No
Employees Worked With
West, Cannon, and Lindsey
May 02, 2024

It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More

by JUANMARTINEZNITO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ashley House, Lonie Brown
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We look forward to be of service to you again whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More

by SADAMS4002
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cannon
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your 5-star review! We are happy to have you here at The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

Lindsey was helpful and knowledgeable and insured all my requests were addressed. Everyone was very nice. xxxx I almost bought a new car. More

by trentclark.va
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service More

by tom011902
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley House
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 30, 2024

All of the work was done to put my car back on the road. Good job Ashley More

by johnmmcdaniel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don't know off any others, but I know thay all work together to get the job done., Olin Saunders, Alex Guynn, Ashley House, Nick Lewis, Lonie Brown
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star rating! We appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

They fixed a problem my original dealership didn’t plus did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. More

by MEDEEJAY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lindsay
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i More

by mikeldavis1964
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley House
April 26, 2024

Lindsay and everybody were great. So nice! And the service was quick. I also like the online site. More

by Cozu2011
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star review! We are grateful to have you here at The New Banister Chrysler Dodge Jeep RAM!

April 25, 2024

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman More

by MARC2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Montgumary
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words! We greatly appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

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