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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
185 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 185 reviews
May 24, 2024
Very professional service and attitude be it Winner's Circle now Banister, you will continue to have my support. Circle now Banister, you will continue to have my support. More
by gilbertbembrey
Verified Customer
May 24, 2024
Canon has never let me down with anything that comes up when it comes to services, this is my dealership for the last 3 vehicles and wouldn't stop anywhere else first when it comes to services, this is my dealership for the last 3 vehicles and wouldn't stop anywhere else first More
by adriancasey415
May 24, 2024
Nice staff work was done in good time they gave me a ride home and pick up the car next day home and pick up the car next day More
by NYGUYNORTH
May 24, 2024
Prompt, professional and went out of their way to help me out last minute! Thank you! out last minute! Thank you! More
by caireypaigewilliams
May 24, 2024
Get crew if people there. Chuck was outstanding and both the manager and even the financial guy was great. We really liked working with these guys. Thank you for everything. Chuck was outstanding and both the manager and even the financial guy was great. We really liked working with these guys. Thank you for everything. More
by springleader318
May 24, 2024
While your employees were professional and elicited a return customer, my vehicle repair experience was the worst of my life dating back to 1986 when I bought my first car. None of this was from your de return customer, my vehicle repair experience was the worst of my life dating back to 1986 when I bought my first car. None of this was from your dealership, it is 100% corporate Jeep, do not take my word for it, ask the service manager Wesley. Look up my case, all in service will remember it. I all but begged Jeep to make it right, take accountability for their failed product, and they did not so much as offer an apology. My wife and I are traumatized by this overall experience still to this day. The result is while I have owned three Chrysler and Dodge’s, my wife’s Jeep was the first and will be the last I ever buy. Again, corporate never even offered an apology and made us wait for approximately 80 days for an answer whether or not they would cover any of the repairs. More
by shawnbeard1
May 22, 2024
Caleb was the assistant that helped me he was very helpful and knowledgeable in his business I couldn’t have asked for a better person to help me helpful and knowledgeable in his business I couldn’t have asked for a better person to help me More
by Deborah squires
Employees Worked With
Caleb simmons
May 22, 2024
Customer service was excellent! Everyone was so nice! I was given the option to wait for my truck or they would Uber me home and back to the dealership for free! I opted to wait. Th Everyone was so nice! I was given the option to wait for my truck or they would Uber me home and back to the dealership for free! I opted to wait. They got me in and out quickly, and even gave me a health report for my truck for free. I'll definitely be returning More
by Keyante
Employees Worked With
Whispur Granger
