Bald Hill Dodge Chrysler Jeep

Great experience. Frank was a huge help in the whole process, making sure that he did everything he could to get me the car I wanted. Had a couple of service questions, and he was very quick to address process, making sure that he did everything he could to get me the car I wanted. Had a couple of service questions, and he was very quick to address them, and the service department looked at my car on a busy Saturday and I was out of there within 2 hours having had no appointment. Overall great experience, and I would recommend them and Frank anytime. More

So I apply for financing with Bald Hill and after 4 days I get an email from Steve saying: "Thank you for considering Bald Hill Dodge-Chrysler-Jeep! Unfortunately, because of your credit score, we can't as I get an email from Steve saying: "Thank you for considering Bald Hill Dodge-Chrysler-Jeep! Unfortunately, because of your credit score, we can't assist you with a vehicle purchase at this time." I reply: "You can’t assist me with a purchase? Did you mean to say you can’t assist me with financing? I decided to secure my own financing and am now shopping as a cash buyer. Sorry you can’t assist me." (knucklehead!) So Jim the GM (more like Bob the Builder)emails me an apology asking for another chance. Ok, let's see what you got. Steve calls me this time and invites me to come in. I drive 45 min fighting off Rt 2 traffic and pull up to the showroom doors, put my coat on and wander the car lot looking for a car. A salesman walks past me, cracks a grin and keeps right on going without a greeting. After finally finding the car I came to see, it has a big ding in the hood (which should have been pulled with dent wizard) and I make my way back to my trade, title and deposit very disappointed. Of course I left a voicemail for Jim the Builder, err GM, while I was in the parking lot of Route 2 with a recap of my visit. No reply. I am taking delivery tomorrow of my 2010 Avenger. How is Slow-vember going for you guys? Can you compete with Santa for customers in December? Good luck!! More

Salesperson very helpful and knowledge of product very good. Looked at other dodge dealers and the prices they were asking for older and more milaege vehicles was way out of line. Also car fax was offered good. Looked at other dodge dealers and the prices they were asking for older and more milaege vehicles was way out of line. Also car fax was offered free of charge. Will difinitely recommend this salesperson and dealership to others. More

The dealership was very accomodating to our schedule. We didn't feel any pressure to purchase or make a hasty decision. We were told that if the car we desired was not on their lot that they would conduct a didn't feel any pressure to purchase or make a hasty decision. We were told that if the car we desired was not on their lot that they would conduct a search and find just the vehicle we were looking for. Our trade was negotiated very fairly. Any question we had was answered in a knowledgeable way. Every care was given to make sure we were happy. They took care of our insurance transfer and payoff of our trade as well as at a future time will be going to the DMV to register our new Jeep. Bald Hill Chrysler/Jeep/Dodge is a bright and comfortable dealership and our 5 Star rating goes out to Steve and Louie at Bald Hill!!! We will be delighted to recommend Bald Hill to our family and friends!!! More

I think Frank is great. He gave me all my options, new what I wanted and worked to achive this. He is polite and a gentleman. He is the realson tha I leased my second chrysler 300 form Bald Hill and the r what I wanted and worked to achive this. He is polite and a gentleman. He is the realson tha I leased my second chrysler 300 form Bald Hill and the reason I went back to buy the one that I have now. More

As much as I enjoy getting a new car, I never look forward to the actual sales experience. After visiting a couple of other dealerships and not being satisfied I thought that maybe I'd just keep my c forward to the actual sales experience. After visiting a couple of other dealerships and not being satisfied I thought that maybe I'd just keep my current vehicle (it looked good, ran well, etc). Then I stumbled across this website and read many positive reviews regarding Bald Hill Jeep. Thats when I decided to give buying a new car another shot. Before visiting the dealership I contacted one of their salesmen Louie Ruggeiri and told him what I was looking for. He was great; he followed-up with me, was very informative, and never pushy. I finally made it to dealership and again was pleasantly surprised. They had a huge amount of new and used inventory and it seemed like everyone who worked there liked their job and was pro-customer-service. Whoever I ran into greeted me and smiled, unlike every other dealership I had visited. For example, this one other dealership (I wont mention any names) I went into, I walked into showroom, stood there for about five / ten minutes, then sat in the car I was interested in, and still nobody approached me. I then had to finally walk up to a salesman and ask for assistance, it actually seemed like I was bothering him. Bald Hill Jeep's experience is exactly what I was looking for. I highly recommend using them whether looking for new or used, and also highly recommmed working with Louie Ruggieri. GREAT DEALERSHIP, GREAT INVENTORY, GREAT STAFF - BALD HILL JEEP More

Bald Hill Dodge is a unique dealership. They have a very friendly, no pressure, relaxed atmosphere. This is my third Challenger I have bought at Bald Hill Dodge in Warwick, RI in the past 1 1/2 years. Why? friendly, no pressure, relaxed atmosphere. This is my third Challenger I have bought at Bald Hill Dodge in Warwick, RI in the past 1 1/2 years. Why? First of all, the Challenger is one of the best cars Dodge has ever built. Quality, comfort and performance is superior to Camaro and Mustang. I orginally bought an RT and just traded it for an SRT8. We love the Challenger so much, my wife just bought one for herself! The service department is terrific too. When I brought one of the cars in for service for a sound I was not familiar with, the technician asked me if I would like to come along for the drive. How many service departments would do that? Turns out, the sound was normal tire contact with the road. The salesman, Dave Connetti, is one of the best persons I have had the pleasure to deal with. I bought all three vehicles from him. He takes his time with you and is very knowledgeable. Never a pressure sale. He makes you feel very comfortable and not all talk is about the sale. I never felt rushed by him. I highly recommend him. I had their finance department handle the arrangements. Talk about smooth and fast. The paperwork was correct with no surprise changes. In fifteen minutes after entering the office I was done. Bald Hill Dodge is tops. Chrysler Dodge is putting out one quality product. More

We had a great experience purchasing our new vehicle. We did not feel pressured and we felt we ended up with a great purchase price without all the tough negotiating. It was a very comfortable feeling with did not feel pressured and we felt we ended up with a great purchase price without all the tough negotiating. It was a very comfortable feeling with John, the sales associate.We will be back again. Thanks, Paul&Nancy Ferri More

I drove from Duxbury, MA to Warwick, RI (1.5 hours)to purchase my new Dodge Ram 1500 because Bald Hill gave me by far the best deal. Their web site was one of the best I visited. I do all my research o purchase my new Dodge Ram 1500 because Bald Hill gave me by far the best deal. Their web site was one of the best I visited. I do all my research on line before purchase. The Bald Hill site had a copy of their newspaper ad which gave me the ability to gage their competitiveness with the rest of the market. They also have a few photos of the actual vehicle in addition to the stock photos. There were a lot of the little things that made a difference and caused me to drive down, but none more than their offer to knock almost $11K off the MSRP of a new Ram 1500. My wife and had a great purchasing experience with Paul DeSilva and I would recommend him to anyone looking to buy from Bald Hill. He was friendly, courteous, and very knowledgeable regarding the Dodge trucks. All in all, the great offer, the web site, the fair offer for my trade in, friendly and knowledgeable staff resulted in a very satisfying experience which is normally pretty stressful. Thanks Bald Hill and especially Paul DeSilva. More

Overall my experience we Good to Great. Frank was very friendly and hard working to get me the vehicle I wanted. He went above and beyond to find a vehicle that worked for me and then get it to his deale friendly and hard working to get me the vehicle I wanted. He went above and beyond to find a vehicle that worked for me and then get it to his dealership. I was surprised by the "low pressure" sales. I wasn't being called constantly to make a deal, which was good. That was different from previous times I have bought a car at a dealer. On the other hand, it did make me wonder if they wanted to sell me a car because I had to call for the final appointment, but it worked out. The car was delivered in great shape with great attention to detail like including a tank of gas. More