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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,617 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,617 reviews

July 24, 2026

Awesome experience! nicely and Gastavo were all so wonderful to work with. Definitely recommend to anyone. More

by TKELLEY12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2026

Kasey With a K was amazing on assisting with purchasing a car for my newly 18 year old daughter. Great service and he was very efficient. Highly recommended! More

by Se
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2026

Professional friendly efficient accommodating fast knowledgeable genuine great communication answered all my questions helpful honest More

by hopereporter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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July 23, 2026

Mr. Medina was extremely helpful and I appreciate his willingness to explain the situation. I will continue to deal with Baker Nissan! More

by angelagentry05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2026

Friendly,najee very god employee explains everything that is to be done. Kust god customer service More

by dwight.rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2026

Your customer service representative (Najee) is the primary reason I'm so loyal to Baker Nissan. Najee is the most professional and customer focused customer service representative I've ever worked wi More

by GARY.MESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Baker Nissan responded

Thank you for your kind words about our customer service representative, Najee! We are so lucky to have such a dedicated and professional team member like Najee. We appreciate your loyalty to Baker Nissan and we will be sure to pass on your praise to Najee. Thank you for choosing us as your automotive provider.

July 22, 2026

For the most part it was a good experience. The only issue that I had was with the finance manager. More

by olivercypresstx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Segura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Baker Nissan responded

Thank you for sharing your feedback with us. We're glad to hear that overall you had a good experience. We apologize for any issues you encountered with the finance team we are speaking to them regarding improving the process time going forward .We appreciate your business and hope to see you again in the future.

July 21, 2026

Yamet and Amiee always provide outstanding service at Baker Nissan. I love the inspection videos, they respect my time, and the quality of work is always excellent. Their professionalism and communicatio More

by CARLBAKER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

"Thank you for your glowing review! We are grateful to have Yamet and Amiee on our team, providing outstanding service and keeping you informed every step of the way. We appreciate your loyalty and look forward to continuing to provide high-quality work for your vehicle at Baker Nissan." #BestTeam #ExcellentService #CustomerSatisfaction

July 20, 2026

Everything was good, as far as the transactions. At the time I felt like I was getting a great deal compared to what I had just to find out the car I bought was a lesser level. But over all Everyth More

by ABUGUIA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

Thank you for your feedback! We're glad you had a positive experience with our transactions. We apologize for any confusion about the car's level and will always strive to ensure our customers feel they are getting a great deal. Thanks for choosing our business!

July 20, 2026

Fast service and great customer care; also, a good rental car was provided to me More

by Roham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

Thank you for your positive review! We're thrilled to hear that our service and customer care exceeded your expectations. We're also glad that you were satisfied with the rental car we provided. We look forward to serving you again in the future.

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