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Luis Estrada
Luis Estrada at Baker Nissan

Luis Estrada

Nissan Shop Foreman

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

5.0
13 Reviews
5.0

13 Reviews

Write a Review

13 Reviews of Luis Estrada

July 01, 2026

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Employee Rating

I've purchased at 5 vehicles from Baker Nissan for the past 20 years and have always received the best customer service from the sales and service teams. More

by MA_MORALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Ellis, Charles Igiebor, Cesar Vivas, Gus Avalos, Edgar "Tony" Gutierrez, Emmanuell Luna

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Jul 02, 2026

Baker Nissan responded

Thank you so much for trusting us with your vehicle needs for the last 20 years! We truly value your loyalty and are proud to have provided you with exceptional customer service every time. Here's to many more years of customer satisfaction at Baker Nissan.

June 27, 2026

Dealership Rating
Employee Rating

Dealership is not like it used to be. I do not think I would buy from them again More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmanuell Luna

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Jun 30, 2026

Baker Nissan responded

We apologize for any disappointment you may have experienced. Our goal has always been to provide excellent customer service. We'd love the opportunity to address your concerns and regain your trust in our dealership.

June 12, 2026

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Employee Rating

Customer service is always great and the professionalism, speed of service and keeping me abreast on what i need to have done is awesome More

by SIMMIECOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Amiee Govea, Tyler Phan, Marco Pena, Edgar "Tony" Gutierrez, Rolando Murillo, Najee Rashad, Emmanuell Luna

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Jun 16, 2026

Baker Nissan responded

Thank you for your kind words! Our team takes pride in providing excellent customer service and keeping our clients informed every step of the way. We appreciate your support and look forward to continuing to serve you in the future. #customersatisfaction #greatservice

May 21, 2026

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Employee Rating

It’s always a good experience when getting my car serviced and correct the first time More

by MROTHSCHILD1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Edgar "Tony" Gutierrez, Najee Rashad

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May 24, 2026

Baker Nissan responded

"Thank you for your positive feedback! We strive to provide reliable and efficient service every time. We appreciate your trust in us for your car maintenance needs." #HappyCustomers #ReliableService

May 21, 2026

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Employee Rating

Amazing to work with would recommend him to anyone super polite friendly and knowledgeable person More

by ASHLEYCIFUENTES1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Miguel Cantos, Amiee Govea, Yamet "Jim" Medina, Marco Pena, Edgar "Tony" Gutierrez, Rolando Murillo, Emmanuell Luna , Julian Alvarado

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May 24, 2026

Baker Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent service and it means a lot to hear your recommendation. Our team is always here to help and we appreciate your kind words about our knowledge and friendly demeanor. Thank you for choosing our business!

January 31, 2026

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Employee Rating

They took great care of me and my Murano. Explained everything and answered all my questions! More

by Happy Customer AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Ellis, Amiee Govea, Yamet "Jim" Medina, Mario Rivera, Jeff Valladares, Marco Pena

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Feb 05, 2026

Baker Nissan responded

Thank you for the positive review! We are so glad to hear that you had a great experience with us and that we were able to answer all your questions. We take pride in providing excellent customer service and we look forward to taking care of you and your Murano in the future! #customersatisfaction #qualityservice #automotivecare

January 10, 2026

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Employee Rating

I love Baker Nissan . I will forever continue to use their services . They always take care of my car in a timely manner. More

by arleenrobertson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos, Amiee Govea, Yamet "Jim" Medina, Ricardo Ruiz, Tyler Phan, Mario Rivera, Jeff Valladares, Tyler Randall, Marco Pena

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Jan 11, 2026

Baker Nissan responded

Thank you for the positive review! We're so happy to hear that you love Baker Nissan and that we're able to take care of your car quickly and efficiently. We look forward to serving you for years to come!

October 24, 2025

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Employee Rating

The service department is why I have bought Pathfinders from this dealer. The care and consideration shown to me every time I visit is why I come back More

by Trazie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos

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Oct 27, 2025

Baker Nissan responded

Thank you for your kind words! We truly value our customers and are so glad to hear that our service department has consistently provided excellent care and consideration. We appreciate your continued loyalty and look forward to seeing you again soon.

May 28, 2025

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Employee Rating

Got my tires replaced at the service department, Rogelio Martinez helped me out. Very knowledgeable guy! Thanks for your help 👍 More

by SHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos, Amiee Govea, Yamet "Jim" Medina, Tyler Phan, Mario Rivera, Diego Rivera, Tyler Randall , Fernando Nambo, Christian Ramirez

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Jun 17, 2025

Baker Nissan responded

Thank you for the shoutout! We're glad Rogelio Martinez could help you with your tire replacement and provide knowledgeable service. We appreciate you choosing Baker Nissan and look forward to assisting you again! 👍

April 30, 2025

Dealership Rating
Employee Rating

Brought our Pathfinder in for 30k service the service advisor Yamet and his team got me in and out quickly and did a thorough inspection of our vehicle. We were pleasantly pleased with a clean report and More

by greif53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Yamet "Jim" Medina , Adam

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Jun 17, 2025

Baker Nissan responded

Thank you for the great feedback! We’re glad Yamet and the team provided fast, thorough service and gave you peace of mind with a clean report. We appreciate your trust and look forward to seeing you again in 5k miles!

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