Baierl Toyota

Best car buying experience! This was as close to a stress-free car buying experience as you can get! Patrick was wonderful! He was so knowledgeable and explained everything so This was as close to a stress-free car buying experience as you can get! Patrick was wonderful! He was so knowledgeable and explained everything so clearly without being overbearing or pushy. As a female, I dread walking onto a car lot, but the team at Baierl Toyota was very welcoming and approachable. Patrick kept me updated on the status of my new car and had everything prepared the day I picked it up. He even went so far as to walk through all of the features with me and personalize all of the settings. I would recommend Baierl Toyota to anyone in the market for a new or used car. The team goes above and beyond to make the process as smooth as possible! More

Best car experience of the 12 new cars I have purchased! Dan Nalley the salesperson I dealt with was friendly, responsive, and gave me a great deal! He was not your typical salesman. Not pushy at all and wil Dan Nalley the salesperson I dealt with was friendly, responsive, and gave me a great deal! He was not your typical salesman. Not pushy at all and willing to deal and was very fair! Gabe the finance guy was great also! My paperwork was ready when I arrived and he answered the many questions I had about Toyota's extended warranty and also found me the best interest rate! I would definitely recommend Baierl Toyota and especially these two gentlemen! Great job guys! I'm very happy! More

Major safety issues & lack of care My husband and have have had three Toyota vehicles in very recent history, including two currently. Left my other car for a simple oil change and My husband and have have had three Toyota vehicles in very recent history, including two currently. Left my other car for a simple oil change and tire mounting and balancing at 7:30 am. By 7:30 pm, the car was just being finished up and they had broken two wheel studs and two tire pressure sensors. They ordered the sensors and said they would replace them after they came in and sent us on our way. After driving the car 20 miles or so, we felt and heard a rough clunking from the front drivers side. We were afraid something else had been left broken. We stopped at another shop for them to check it. The lug nuts had never been tightened and the entire wheel/tire assembly was very close to falling off. This would have caused a large accident and injuries to us and probably others if it had happened on the highway on the way to work. I called the service manager, Tim, three times over the span of an entire day. He never responded or answered, so I stopped in person after work. I had documented paperwork from the other shop showing the fact that the lug nuts had been loose. He told me that he didn't believe me and that that couldn't have happened. All I wanted was an appology and for him to talk to his technicians about safety so that another customer doesnt have to deal with this. I got no apology, no concern, nothing. He didn't even flinch. Well done Bariel on choosing individuals to put in management positions. I would never return to any Bariel dealerships for future purchases or service after this. More

Old fashioned values: Integrity & Character The Baierl team operates on the old fashioned mantra that a persons word is their bond. This became apparent to my wife and me recently when we reques The Baierl team operates on the old fashioned mantra that a persons word is their bond. This became apparent to my wife and me recently when we requested a refund of a maintenance plan and Lindsay Baierl and the team went all out to honor it. Our Scion Xb has been fantastic and knowing that the organization we purchased it from is dedicated to doing the right thing makes the experience a total '5 Stars' More

Patrick Evans- Salesperson of the Century One of the most gratifying experiences when buying/leasing a new vehicle it to have a salesperson who is friendly, knowledgeable, and willing to One of the most gratifying experiences when buying/leasing a new vehicle it to have a salesperson who is friendly, knowledgeable, and willing to go the extra mile to make your selection comfortable as a consumer. Patrick is an excellent salesperson and has a wonderful personality which you see the moment you walk into the showroom. He makes you feel welcome and instantly you have found a friend at Baierl. My wife Janet loves her Rav 4 and Patrick made sure that everything was to her satisfaction and made her experience really special. Baierl should be proud to have a guy like Patrick on their staff. He would make a great asset to any company. He does what a lot of salespeople don't do. Go the extra mile for the customer with a smile on his face. Thanks Patrick for all that you do!!! More

Great car buying experience of a great car Bought a new Toyota Highlander yesterday. I am ecstatic with the vehicle and had a very positive buying experience. The staff were professional, frien Bought a new Toyota Highlander yesterday. I am ecstatic with the vehicle and had a very positive buying experience. The staff were professional, friendly, courteous, respectful, and just plain nice to work with. More

Patrick Evans is the man With the Canyonero theme playing in the background as we took the plunge for our first mini-van (yes, yes, I'm viewing it as a family-friendly, low-pr With the Canyonero theme playing in the background as we took the plunge for our first mini-van (yes, yes, I'm viewing it as a family-friendly, low-profile SUV), we rest assured that we were getting a great deal from a genuinely nice guy He even waited while I called other dealerships to see if they could beat his price (jerk move on my part, but it was our first new car and every dollar counts). None came close. Our Sienna has been dominataing the Canyonero for gas mileage (though tough not to beat 1 Highway/0 City) and coolness. Take that, Rainier Wolfcastle! Seriously, great experience all around. More

Positive Experience I recently provided a questionable review based on some inconsistencies I was experiences with the service over the years on my Toyota Tundra. The ne I recently provided a questionable review based on some inconsistencies I was experiences with the service over the years on my Toyota Tundra. The new Service Manager, Tim Ferraro, received this review and responded accordingly to make things right. This responsiveness is exactly what I would have hoped for and has restored some confidence in Baeirl Toyota. Although only one experience, it ended with Tim looking me in the eye, making a commitment to excellence and a handshake. This makes me look forward to continuing and enhancing my relationship with Baierl. More

Great Experience! With the first of three kids in college, I was not looking forward to a car for "the Kids". I knew it was something our family had to do. I was sea With the first of three kids in college, I was not looking forward to a car for "the Kids". I knew it was something our family had to do. I was searching the internet for late models cars when I stopped into Baierl Toyota. I had a very good experience here purchasing my ever so reliable Tacoma. Not only was the salesman Keith working for us, everyone from the sales manager to the finance department did everything they could to make sure we got a reliable car at an affordable price. I was estatic to walk out with an affordable new car with Toyota Care. Something a dad with kids doesn't have to worry about…….kids car problems. Once you find a good car dealer stick with them. Sooner or later you will get the affordable car you need. And its a a Toyota! More

Patrick Evans does it again! We just bought our second Tacoma and 3rd Toyota vehicle from Patrick. The whole experience was once again, a pleasant one. Patirck is knowledgeable We just bought our second Tacoma and 3rd Toyota vehicle from Patrick. The whole experience was once again, a pleasant one. Patirck is knowledgeable and takes the time to explain every aspect of your car-buying experience. We can say without reservation that we will seek out Patrick for our next car. More