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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

December 19, 2019

New lease I typically hate the car buying experience. David was great to work with and I will definitely return to see him for my next lease. More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Dec 19, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Hull, General Manager, michaelhull@baierl.com

December 17, 2019

My Review I received prompt, friendly, and knowledgeable service. The congenial and professional attitudes of the staff was extremely helpful in giving me an ex More

by lima7oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri, Laura Celentano
Dec 18, 2019 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager, michaelhull@baierl.com

December 15, 2019

50,000 mile service, State Inspection Time I will only take my Toyota RAV 4 Hybrid to this dealership for service. They go above and beyond! Always helpful, always fair and always a smile on t More

by Kersten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't recall names however everyone from checkin gym car in to checking out after service was complete was very professional.
Dec 16, 2019 -

Baierl Toyota responded

Kersten, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Baierl Toyota's Service Department. Michael Hull, General Manager, michaelhull@baierl.com

December 13, 2019

Excellent service, I was very happy with my experience, Lonnie in particular was very friendly and helpful. I wouldn’t hesitate to recommend you guys to friends and family. Thanks. More

by joekinter
Recommend Dealer
Yes
Employees Worked With
Lonnie
Dec 14, 2019 -

Baierl Toyota responded

Thank you so much for your review, Joe! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Baierl Toyota Team (724) 741-1152

December 12, 2019

This was a wonderful dealership. We gave them a difficult task of purchasing a vehicle but registering it out of state and preparing it for transportation. It needed one replacement part which was ordered an More

by Plastix007
Recommend Dealer
Yes
Employees Worked With
Dave Mendenhall, Eve Kowalski, one other person we can't member his name,but was a mgr.
Dec 14, 2019 -

Baierl Toyota responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Michael Hull, General Manager, michaelhull@baierl.com

December 08, 2019

Inspection Was in and out in what I consider excellent time and was totally satisfied beyond words Thank you all for your excellent service and friendly attitu More

by Dcent100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Clifford Matthews
Dec 08, 2019 -

Baierl Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - Baierl Toyota Team (724) 741-1152

December 06, 2019

overdue inspection The woman that I spoke with when I called the service department scheduled my inspection for the very next day. I am a very grateful customer! More

by conspreece2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who all waited on me, but everyone was very friendly and efficient.
Dec 07, 2019 -

Baierl Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Baierl Toyota Team (724) 741-1152

November 09, 2019

Baierl has done a great job since day 1! From my purchase in July of 2018, and working with my salesman, Brett, to my continued service of my Tundra, Baierl has done a great job in working wi More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McNeill, Brad Pavlik, Daniel Boyd
Nov 09, 2019 -

Baierl Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Michael Hull, General Manager, michaelhull@baierl.com

November 06, 2019

Everyone worked to make it work Tyler was very good at making the deal work and Megan was terrific on the finance side. She took the boring part of buying a car and make it quick. So More

by Big Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Megan Syska
Nov 06, 2019 -

Baierl Toyota responded

Jim, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Michael Hull, General Manager, michaelhull@baierl.com

November 04, 2019

Excellent and realistic negotiations We couldn't be more pleased with the outcome of our new two new leases and one new Tacoma purchase. Everyone we encountered was extremely friendly an More

by Jill Jergel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Mary Kelly
Nov 04, 2019 -

Baierl Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Michael Hull, General Manager, michaelhull@baierl.com

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