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Baierl Toyota

Mars, PA

3.5
856 Reviews

19045 Perry Highway

Mars, PA

16046

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856 Reviews of Baierl Toyota

January 23, 2020

work was done in a reasonable amount of time. work was completed reasonably. However, customer waiting area was freezing! Fix the HVAC so customers are comfortable and not needing blankets, wish I More

by franfernald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lady did not introduce herself, no clue what her name was
Jan 24, 2020 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

January 22, 2020

My salesman, Dave Mendenhall did an excellent job. He walked me through every step of the process. He thoroughly explained the details of my new Rav 4 and was very knowledgeable in helping me with my pa More

by Mobley130
Recommend Dealer
Yes
Employees Worked With
Dave Mendenhall
Jan 23, 2020 -

Baierl Toyota responded

Thanks for this marvelous review for Baierl Toyota and congratulations on your new car! We are so pleased that Dave able to provide you with such exceptional service. Enjoy your new Toyota RAV4! Thanks again, Michael Hull, General Manager

January 21, 2020

no problems I've dealt with this dealership for 20 years or more and never had a problem with any of the staff . This has always been a great place to deal with. More

by r.stetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Straub
Jan 21, 2020 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty for our Baierl Toyota team. We appreciate building long term customer relationships and we truly value your business. Best, Michael Hull, General Manager

January 18, 2020

Spark plug replacement for Lexus 330. I got an appointment at a convenient time for me. Dealership provided coupon to make service more affordable. Car done when promised. I'll come ba More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Yensen
Jan 19, 2020 -

Baierl Toyota responded

Keith, thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Baierl Toyota Team (724) 741-1152

January 17, 2020

Flawless service I brought my 4Runner to Baierl for routine service and was very happy with every aspect of this visit. Everyone from the service representative to the More

by Teej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
Jan 17, 2020 -

Baierl Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with Baierl Toyota. We are delighted to hear you were treated with prompt, courteous, and informative service on your Toyota 4Runner. We hope you will give us the opportunity to help you again whenever it’s time for your next service. All the best, The Baierl Toyota Team (724) 741-1152

January 16, 2020

Good find The Tacoma I wanted to buy was sold when I went to get it so mark found me another one I really like even though I had to spend more than originally w More

by Releasure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark entress
Jan 16, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager, michaelhull@baierl.com

January 13, 2020

Quick, efficient Service I called a few days prior to get a recall serviced. I dropped off my Toyota and it was handled within an hour. Car looks and runs perfect. They went t More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant?
Jan 13, 2020 -

Baierl Toyota responded

We truly appreciate you taking the time to write about your experience at our service department, Tim. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Best, Michael Hull, General Manager, michaelhull@baierl.com

January 11, 2020

Tony was friendly and extremely helpful. As soon as we walked into the showroom he was there to help us to the end, never pushy. More

by Batts
Recommend Dealer
Yes
Employees Worked With
Anthony Mascaro
Jan 13, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager, michaelhull@baierl.com

January 06, 2020

Good experience As a single female car shopper, I have had some pretty bad experiences when looking for a car. Dave Kauffman was open and honest and made the whole pr More

by Deb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Jan 06, 2020 -

Baierl Toyota responded

Deb, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Michael Hull, General Manager, michaelhull@baierl.com

January 06, 2020

My initial visit in trying to view the used highlander did not go well. The keys could not be found. I remained interested and was expecting call back, but none. I decided to call and was put in contact More

by jmccull1959
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Jan 07, 2020 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Michael Hull, General Manager, michaelhull@baierl.com

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