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Baierl Toyota

Mars, PA

3.5
856 Reviews

19045 Perry Highway

Mars, PA

16046

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856 Reviews of Baierl Toyota

May 05, 2021

Great service. Please don’t tell me I need to write more words. If I can say it in 2 words there is no need to say more More

by Suzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
May 07, 2021 -

Baierl Toyota responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Shawn Crow, Service Manager

May 05, 2021

the only complaint is we waited a long time the day (Saturday) we were there which I understand because thats a busy day & this was a pain cause it had to be at least 25 words More

by tkirsch529
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
May 07, 2021 -

Baierl Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Shawn Crow, Service Manager

April 22, 2021

Always great service with Baierl Toyota. I will do all my service work here. Friendly & always a clean waiting area. Quality is first in my opinion. More

by ScottLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Tom Claus, Lee Welch, Michael Hull
Apr 26, 2021 -

Baierl Toyota responded

Thank you for the positive review, Scott and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

April 09, 2021

excellent service every time i have been there. Bryan called to discuss results of inspection and discuss required repairs. We arranged to pay by phone and the car was ready when i arrived for pick up. o More

by bksanguigni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
Apr 13, 2021 -

Baierl Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Daniel Nalley, General Manager

April 08, 2021

Quick - efficient - no issues - great folks!I scheduled Quick - efficient - no issues - great folks! I scheduled via the website - arrived early and they serviced my vehicle immediately. This is my thi More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know name
Apr 12, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Daniel Nalley, General Manager

April 06, 2021

I have a long history of dealing with the Baierl family of automotive centers. Looking forward to continued excellent care. I brought my car back in to have mudflaps installed that I requested done. More

by kkp100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy (sorry I only know his first name I was assuming he was in sales but I’m not sure) helped guide me through some of the electronics on this new RAV4.
Apr 08, 2021 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Crow, Service Manager

April 01, 2021

This is the 5th car I have purchased from Baierl Toyota. The service has always been friendly, patient and professional ! Scheduling has never been a problem. Love my Avalon !!!! More

by TechTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Apr 05, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Daniel Nalley, General Manager

March 30, 2021

Good service department. Scheduling via website needs significant rework. That last was unsatisfactory. Had to call in to get an appointment and got an email which was irrelevant to why I was utilizin More

by Suzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Apr 05, 2021 -

Baierl Toyota responded

Thank you for the positive review, Suzie and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

March 30, 2021

I needed to bring in my Camry for a safety recall (low pressure fuel pump). I scheduled my appointment easily through the website. I was greeted promptly upon arrival and was there no more than 45 minut More

by TSlappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch
Apr 05, 2021 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Shawn Crow, Service Manager

March 30, 2021

They do a good job servicing my car. Have good technicians doing the work. The time they told me was what it took. Only thing was they were having trouble with the car wash and didn’t get it washe More

by happyPols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Lee Welch
Apr 05, 2021 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Crow, Service Manager

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