Bachrodt on State Buick GMC

Randy was very polite and when my wife's car was schuled all was done on time and I'm very satisfied with Randy's help and with the service. all was done on time and I'm very satisfied with Randy's help and with the service. More

Since 2 years I am taking my car for all kinds of services because they are authorized dealers of my car. I continue to go there because everybody is courteous, professional and more over friendly.I services because they are authorized dealers of my car. I continue to go there because everybody is courteous, professional and more over friendly.I always try to see my sales person(Mandy Rundle) there, she is very good. More

Randy quickly took care of my broken hatch handle so I could be back at work within 30 minutes. I really appreciated not having to wait for this minor repair. Randy's friendliness and superior customer s could be back at work within 30 minutes. I really appreciated not having to wait for this minor repair. Randy's friendliness and superior customer service will keep me coming back to Bachrodt's whenever my car needs service. More

Irv was very helpful in getting my stranded grandaughters on their way. He willingly loaned his jumper cables to me even though he did not know me. He was very friendly and helpful. I took his cables, got th on their way. He willingly loaned his jumper cables to me even though he did not know me. He was very friendly and helpful. I took his cables, got the girls on their way and returned them to Irv. If he is an example of your sales staf you have a winning dealerhip More

Tom was over the top helpful and I was very pleased with the cost and efficiency in which the work was completed. I would recommend bachrodt and Tom to anyone................................................ the cost and efficiency in which the work was completed. I would recommend bachrodt and Tom to anyone................................................................................................ More

Came in for a oil change and tire rotation, Randy was the service representative assisting me. He pointed out some future things to keep in mind and I took it under advisement, as I was time restrained. He service representative assisting me. He pointed out some future things to keep in mind and I took it under advisement, as I was time restrained. He was very professional and service oriented. More

I again was very pleased by the service given to my Buick Terraza. Irv, was friendly and accommadating considering I had to leave a car in the lot in order to claim my serviced vehicle. PS: Irv, hopefully to Terraza. Irv, was friendly and accommadating considering I had to leave a car in the lot in order to claim my serviced vehicle. PS: Irv, hopefully today I will be able to find someone to drive with me and get my Chevy Cavalier you allowed me to leave in the lot. Irv, has always been friendly. Although, I didn't purchase my 2007 Buick Terraza from your dealership I'd be willing to trade it for a used Yukon XL (or like vehicle) IF the trade & interest rate was fair. I wouldn't do it if they added the remaining payments from the Buick to the trade vehicle. Your service department is extremely friendly and honest, I can only expect your sales would be the same! You can contact via email or phone IF you think you can offer an excellent deal. Thank you! More

I called and said I had a whine in my steering and also needed an oil change. Randy scheduled me for a couple of days later. He met me in the service bay, listened to the whine, examined the whole car, a needed an oil change. Randy scheduled me for a couple of days later. He met me in the service bay, listened to the whine, examined the whole car, arranged for me to get a shuttle home and called me when the service was complete. Very nice, friendly service! Julia Schaer More

Service Personnel was Great! Service was performed very quickly and I appreciate the timely drop off and pick up of the Shuttle Service. I received a free oil change today as a Loyal GM customer...very hap quickly and I appreciate the timely drop off and pick up of the Shuttle Service. I received a free oil change today as a Loyal GM customer...very happy about that as well! Very pleased with the service, as usual. More

Our friend came in with an irritating constant ringing alert connected to a sliding door problem. These guys were very kind in helping solve the problem quickly,as she had a long drive ahead of her.I'm s alert connected to a sliding door problem. These guys were very kind in helping solve the problem quickly,as she had a long drive ahead of her.I'm sure next time she visits us here in Rockford and if there's more trouble with her Buick, our friend will come to Bachrodt. Thank You! Frank Colson More