Bachrodt on State Buick GMC

GREAT DEALERSHIP, PEOPLE ARE FRIENDLY AND GOOD TO DO BUSINESS WITH. I JUST PURCHASED A 2010 YUKON XL AT AN EASY PROCESS. PAT, AT THE FINANCIAL DEPARTMENT, WAS FRIENDLY AND THE SALE'S STAFF WAS WELCOMING BUSINESS WITH. I JUST PURCHASED A 2010 YUKON XL AT AN EASY PROCESS. PAT, AT THE FINANCIAL DEPARTMENT, WAS FRIENDLY AND THE SALE'S STAFF WAS WELCOMING. THANKS TOM & SUE! More

On Monday, December 13, 2010, following the snow storm the previous weekend, I needed to travel to Rockford from Peoria but did not have time to get my windshield wipers fluid function corrected. By the the previous weekend, I needed to travel to Rockford from Peoria but did not have time to get my windshield wipers fluid function corrected. By the time I reached Rockford it was difficult to see the road ahead. Did stop, grab a handful of snow and cleaned the windshield enough to continue. I went to your service shop for some help, First I want you to know how courteous, friendly, and helful your service team was. Second I want you to know how satisfied I was with the service. Every person I came in contact with was friendlyand efficient, from the service team to the technician who solved the problem. Have dealt with many service departments over my 70+ years, but only a couple have matched the type of service shown by your team. You should be very proud of the way in which they represent your dealership. I would guess this produces a high repeat business. If I lived near Rockford I would definitely be a potential customer. Give your team my THANKS! John K. Garrett 2913 N Lehman Rd Peoria IL 61604 More

My recent experience at Bachrodt on State was one of the better ones I have had at a car dealership. Tom Shaffer was extremely welcoming, knowledgeable and customer friendly. The service team repaired my ca better ones I have had at a car dealership. Tom Shaffer was extremely welcoming, knowledgeable and customer friendly. The service team repaired my car quickly and did a great job. The car runs great now. Thank you Bachrodt! More

Had an excellent experience today at the service department. They provided prompt, friendly service and completed all the work I requested. They made sure the work they did was tested. The best pa department. They provided prompt, friendly service and completed all the work I requested. They made sure the work they did was tested. The best part was that there was no charge as the work was done under warranty. More

Tom is great! He is always very courteous and has a great sense of humor which I really like especially at 8:30 am. Tom knows I travel quite a bit so he always makes sure my car is in tiptop shape. Couldn' sense of humor which I really like especially at 8:30 am. Tom knows I travel quite a bit so he always makes sure my car is in tiptop shape. Couldn't ask for a better service rep! I will continue to do business with Bachrodt as long as Tom is there. More