BMW of Sherman Oaks

It is with great pleasure that I recognize Brian Douglas and Center BMW for having the most exceptional auto service that I have ever experienced. Their BMW service center facility and staff are second to n and Center BMW for having the most exceptional auto service that I have ever experienced. Their BMW service center facility and staff are second to none. They have always gone above and beyond in all areas of service; reputation, equipment, facility appearance, customer services, community reputation, and scope of service. Brian Douglas exceeds each customers expectations with outstanding service. He always gets me in on time, has a bmw loaner car available for me, and has my car ready when it is expected. He is a true professional. Center BMW's staff work together as a team to get the job done, keep the customer happy, and provide an overall exceptional experience. It is always a pleasure to visit Brian Douglas and the Center BMW service center. I recommend them to everyone. Sincerely, Chad Matthew Salute More

I have been going to Center for nearly 30years now. I have been going to Center for nearly 30years now. Always have great service and treated above and beyond any other dealers I have been to. I have been going to Center for nearly 30years now. Always have great service and treated above and beyond any other dealers I have been to. More

My service manager at Center BMW, Chuck Wilder always goes above and beyond providing Outstanding service everytime I visit the dealership. Mr. Wilder is always very friendly and accommadating to my sch goes above and beyond providing Outstanding service everytime I visit the dealership. Mr. Wilder is always very friendly and accommadating to my schedule,insuring that I can get in and out of the service department as quickly and possible. It is because of Mr. Wilder that I purchased my 3rd BMW from Center BMW. More

Took my car in for Antenna repair. Labor very expensive, I guess due to difficulty in getting to place where antenna base is. That said, service rep Dennis Bohlig was excellent. Always called when he said h I guess due to difficulty in getting to place where antenna base is. That said, service rep Dennis Bohlig was excellent. Always called when he said he would. Car had to be kept overnight but the fact that he kept me informed made it ok. More

Shahe is always professional, courteous, and honest. In this town, car owners can be crazy. It takes patience and a level head to calm our nerves and cool us down. Every time I bring my Bimmer in for servi this town, car owners can be crazy. It takes patience and a level head to calm our nerves and cool us down. Every time I bring my Bimmer in for service, I get straight answers and no-nonsense customer service. Thanks Shahe and the Center BMW Service Team. More

Best dealership by far. The staff is great; the sales department is so friendly and the service guys are extremely helpful (especially Shahe, he's the best!). department is so friendly and the service guys are extremely helpful (especially Shahe, he's the best!). More

I have been to numerous dealership for service on my cars and Center BMW (Andre Asheghian) is the best service advisor I have ever had and Center BMW (Andre Asheghian) is the best service advisor I have ever had More

Shahe is the best service manager I have worked with at BMW. I would not take it to anybody else. He has been my service manager when I had an M3 and a 5 series. BMW. I would not take it to anybody else. He has been my service manager when I had an M3 and a 5 series. More

My service issues were promptly and professionally taken care of by andre. Engine oil service and microfiltrt We're serviced Also got a loaner car and fast turn around care of by andre. Engine oil service and microfiltrt We're serviced Also got a loaner car and fast turn around More

This is my first BMW purchase. I have to say that as a first time BMW owner and the maintenance program involved it is excellent. I have dealt with the service department three times either by phone or p first time BMW owner and the maintenance program involved it is excellent. I have dealt with the service department three times either by phone or personally taking in my vehicle and the above indivdual has been more than helpful and accomodating. I would recommend a BMW and from this particular dealership not only because of quality of car but service as well. More