BMW of Sherman Oaks

Exceeded my Expectations Anita Lee is Fabulous! I test drove the car in another dealership but they weren’t able to seal the deal. I called Center BMW and spoke with Anita. Anita Lee is Fabulous! I test drove the car in another dealership but they weren’t able to seal the deal. I called Center BMW and spoke with Anita. I told her what my bottom line and to my surprise she called me back and made it happened. With my very busy schedule at work I couldn’t get to the dealership however, Anita offered to deliver the car with the paperwork. Wow, that sold it for me. I could've said "yes" but I had to meet the voice on the other side. I took an UBER to get to the dealership and finally met Anita. She is fantastic! What a great personality. She had everything ready and all I had to do was sign the papers. I was able to get the car that I wanted because she was able to perform and with her level of professionalism and exceptional service she provided. The entire process was unbelievable. I drove away with my new convertible feeling so happy and stress free. Thank you Anita. I will definitely highly recommend you to everyone. More

Service Department specialist I had a wonderful experience at the service department today. Thanks to Shahe Tavoukjian , who demonstrated such efficient , professional and exemplar I had a wonderful experience at the service department today. Thanks to Shahe Tavoukjian , who demonstrated such efficient , professional and exemplary service. I highly recommend him ! More

Best Car Buying Experience EVER!!! I was looking everywhere for the best possible deal for the car I wanted. Out of all the different car sales reps , from different dealerships and eve I was looking everywhere for the best possible deal for the car I wanted. Out of all the different car sales reps , from different dealerships and even brokers that my fiancé and I spoke to, Anita was THE BEST!!! She was not like any other sales person we had ever spoke to. It was obvious that her priority was to help us and that meant a lot to me. I absolutely loved my experience with her. Anita promised me the best deal and she kept her word. She was very professional, respectful, hard working, kind hearted and most of all honest. I really appreciate her honesty and working hard to be able to get me the deal I wanted! I never had such an amazing car buying experience because Anita made it a fun experience and I left with my new car and a smile on my face! Anita forever gained my trust and I will definitely come back to her! I truly appreciate not only having her as the person that sold me my new car but finally meeting someone that provided such amazing service going above and beyond the norm. Thank you!!! More

Great exoerience Anita was great to work with. You could tell she cares about her customer and is willing to go above and beyond to create a great buying experience fo Anita was great to work with. You could tell she cares about her customer and is willing to go above and beyond to create a great buying experience for you. She was knowledgeable, responsive, and made the experience very smooth/enjoyable. More

Great deal, best sales experience ever! Anita was excellent. She was patient and determined to find the right vehicle. She was also exceptionally responsive and very respectful of our situat Anita was excellent. She was patient and determined to find the right vehicle. She was also exceptionally responsive and very respectful of our situation. This is BMW number seven for us, over many years, and it was my best sales experience. I do my homework on pricing and knew within a few dollars what the price point needed to be. Deal offered by her and Center BMW was on the money, with no haggle and full transparency on pricing. There was another car at another dealership I was interested in, but I really wanted to buy from Anita and she found a car that made me feel good about what I was getting with the added benefit of doing the deal with her and the Center BMW team. A big THANKS to you, Anita! More

Amazing I Had a bad experience at another BMW in the OC, but Matt completely turned it around. He went above and beyond in meeting my needs and handle everyth I Had a bad experience at another BMW in the OC, but Matt completely turned it around. He went above and beyond in meeting my needs and handle everything quickly and smoothly. By the time I left he made me feel like family and I couldn’t be any happier with my experience. Also, everyone at this location was very friendly and When I recommend BMW, this is the location I will be recommending! Ali was great as well. Thank you guys! More

First timer has great experience I was considering my first bmw purchase after a recent collision and unexpected totaling of my new car. I found an interesting car at center bmw onlin I was considering my first bmw purchase after a recent collision and unexpected totaling of my new car. I found an interesting car at center bmw online and made an inquiry. I hate going to dealerships so I like to shop online. Anita responded promptly and answered my questions. We scheduled a test drive. When I got to the test drive, the car I was interested in was in negotiations for purchase. Anita quickly rebounded, talked to us about our needs and got us into an awesome sport wagon with an equally awesome price. Anita brought paperwork and the car to me, so I could avoid another trip to the dealership. I even got a bag of goodies as a thank you. Terrific transaction. We’re very happy with our experience. More

X3 bmw Jordan Simon helped us. The service is great device and plesent we bought x3 and we love evrything thank you very much defiantly see Jordan Jordan Simon helped us. The service is great device and plesent we bought x3 and we love evrything thank you very much defiantly see Jordan More

Excellent service I had a very pleasant experience at the dealership Anita was very knowledgeable and very pleasant and helpful The car was cleaned and ready as soo I had a very pleasant experience at the dealership Anita was very knowledgeable and very pleasant and helpful The car was cleaned and ready as soon as we signed the paperwork More

Best experience Matt make us feel so comfortable, always making sure we were taking care of. I would come back to this dealer for my next purchase. Matt make us feel so comfortable, always making sure we were taking care of. I would come back to this dealer for my next purchase. More