BMW of Sherman Oaks

Amazing expirience It was a pleasure to work with Anita and Center BMW. Althrough I was not a very easy customer because this was my first lease, Anita gave me all expla It was a pleasure to work with Anita and Center BMW. Althrough I was not a very easy customer because this was my first lease, Anita gave me all explanations and helped me to understand the deal in great details. I also was recently relicated to the US and dont have a credit score - Anita worked with BMW financing and made the deal possible. I also apriciated that Anita was answering me long after business hours. More

Such a great experience!!! Anita Lee, thank you so much. Sometimes purchasing a vehicle can be overwhelming. Anita made my buying experience pleasant and stress free. I would al Anita Lee, thank you so much. Sometimes purchasing a vehicle can be overwhelming. Anita made my buying experience pleasant and stress free. I would also like to thank Dan and the lovely woman in Finance. Thank You Center Bmw! More

Professional and Caring We contacted Anita Lee online. We told her the parameters we wanted to work with. She was able to offer us a BMWe that met our suggested criteria. At We contacted Anita Lee online. We told her the parameters we wanted to work with. She was able to offer us a BMWe that met our suggested criteria. At the dealership, Anita was knowlegeable, sensitive,, and transparent. After our purchase, she has promptly answered all of our questions. More

Great experience! My wife and I bought a CPO from Anita Lee at Center BMW and had a great experience. She made it simple. And even let us borrow the big red velvet bow My wife and I bought a CPO from Anita Lee at Center BMW and had a great experience. She made it simple. And even let us borrow the big red velvet bow to present the car to our Son. Very cool. Thanks Anita. More

Great Experience I came in to look at an I3 from Centers website. Jordon was a great help and very knowledgable. I would go back to him for my next car. Ali was a g I came in to look at an I3 from Centers website. Jordon was a great help and very knowledgable. I would go back to him for my next car. Ali was a great help in finance. Very knowledgable. Jordon call me up a few days later just to make sure I was happy with my purchase. My experience at Center was excellent. More

Best BMW dealership in SoCal John and Lance were great to work with. I came in without an appointment to turn in my lease and they made it happen without incident. I was intereste John and Lance were great to work with. I came in without an appointment to turn in my lease and they made it happen without incident. I was interested in a 440 and John was very knowledgeable about the car. John and Lance came back with a great offer but I was not ready to make a deal at that point. They were both low pressure as I left and John continued to follow up with me. A few weeks later I texted John about the 440 and we negotiatied a great price before I came back in. When I came in John had the car ready for me. Lance continued to make the experience great as we closed a deal. This dealership is by far the best BMW dealer in SOCAL we came from Valencia to do business and I would suggest that Valencia locals do the same as Center BMW is far more rofessional and cares about your business. I would not have renewed a lease with BMW if is was not for John and Lance. I could tell that they truly valued my business. More

Great Experience There's a really good selection of vehicles here and the CPO's are priced well. The buying process was smooth and painless. Didn't feel pressured at a There's a really good selection of vehicles here and the CPO's are priced well. The buying process was smooth and painless. Didn't feel pressured at all. Financing terms were reasonable as well. Tutorial on the navigation system and touch input system was really appreciated as well. More

Above and Beyond Hidden gem of a stock lot but they will have your top choices ready if you sort through their list of availables and pre select vehicles to test drive Hidden gem of a stock lot but they will have your top choices ready if you sort through their list of availables and pre select vehicles to test drive. Anita Lee was a total zen master who could bring out the best for your taste and needs. She even personally delivered the vehicle to our home in the pouring rain, that's what I call 5 star service. Anita was great with the kids and she went the extra mile to make sure we got the absolute best deal possible. Ali in Finance was very charming and made the hard part super easy. Plus they have freshly baked chocolate chip cookies! More

Terrific Customer Service I went to Center BMW to meet with Anita Lee after a very poor experience at Bob Smith BMW hours earlier. Anita treated me fairly, with respect, and h I went to Center BMW to meet with Anita Lee after a very poor experience at Bob Smith BMW hours earlier. Anita treated me fairly, with respect, and helped me buy my first new car in decades. She was very knowledgeable about the vehicle, had excellent follow through, and even booked a Genius appointment for me to better understand the cars features. Anita was no nonsense when it came to negotiations and was honest and fair in what she was able to offer. She was very personable and disarming and I would highly recommend her to others looking for a BMW of their own. More

They don't honor the services that they preform STAY AWAY FROM CENTER BMW SERVICE!!!!! Center BMW is NOT Better Business Bureau Accredit. You can tell that a lot of people had bad reviews with t STAY AWAY FROM CENTER BMW SERVICE!!!!! Center BMW is NOT Better Business Bureau Accredit. You can tell that a lot of people had bad reviews with there encounter with them here in yelp and other websites. They do not honor their services that they preform on. I had my car repaired here with my CPO warranty for oil leaks. Later on, there was a noise coming out from the engine. So I went to another dealer knowing I still have warranty on my car, The Technician from another dealer found out that a missing bolt was missing and 2 other bolts were broken from the power steering pump and made a crack in my oil pan from the previous job they did. When I came back to Center BMW They agreed to fix it (knowing it was their fault) but they will be just welding the oil pan and say its okay. When I asked for the refund of my $189 for inspection fee they said that they will not refund my inspection fee because the General Manager Shawn said that, I didn't go to their shop for the inspection. so I replied and told him that I still have warranty for my car and I can go to any BMW shop. And If the damage is covered i would've paid the warranty deductible. But the damage of that noise was from their previous job. So, I asked why do I have to pay for your mistake. . The cause for that noise was due was from the previous job they done to my car. But, Still he will not refund my money instead they got my oil pan serviced by welding the crack and modifying to make things to make it work. If you break something, you should replace it. If it were his car I bet he would probably be as mad as I am. So please don't support this dealer with a shady General Manager that cant honor the work of their service. What happened to your motto "Customer Service that is Centered on you" ZERO stars for this dealer! More