BMW of Sherman Oaks

I have been bringing my vehicle here for almost ten years. My Service Advisor Dennis is great! years. My Service Advisor Dennis is great! More

Received great service with Jesse! He did an awesome job and got me out without a long wait He did an awesome job and got me out without a long wait More

As a 60 year old who has owned over 35 cars, I have dealt with many car dealers, BMW of Sherman Oaks was my best buying experience to date ! I actually traveled from the SF Bay Area due to the great price th with many car dealers, BMW of Sherman Oaks was my best buying experience to date ! I actually traveled from the SF Bay Area due to the great price they had on a BMW X5 and positive reviews. Once I arrived I met with sales person Elias. Elias was very well versed with the vehicle and pleasant to deal with,. We had spoken several times on the phone prior and he was always very reponsive and professional. The car was exactly as described which was important as I wanted no surprises after traveling 400 miles. One of the things I told Elias was that I did not want any pressure from the Finance dept regarding additional purchases, etc. Elias introduced me to the Finance manager, Adela- what a delight she was ! No added pressure, she just let me know what was available and treated me with respect and class- impressive ... After the transaction I was notified there was only 1 key to the vehicle. Elias spoke with the management team and they agreed to send me and additional new key in the mail, which I just received. Also when I jumped in my vehicle for the 400 mile trip home I was pleasantly greeted with a detailed car and a FULL tank of gas... I just can not say enough about the delaer ship and personnel that I had the pleasure of working with - A+ across the Board. If you are considering a new or used vehicle, give them a chance- YOU WILL BE GLAD YOU DID ! More

Carmela, is the best on service department. very nice and professional person. I highly recommended her, thank you. very nice and professional person. I highly recommended her, thank you. More

Great experience, my service advisor Brian was excellent. He made my experience very easy and solved my issues very quickly, He communicated with me exceptionally well. I have no worries when my car is in hi He made my experience very easy and solved my issues very quickly, He communicated with me exceptionally well. I have no worries when my car is in his hands. Truly a great help More

The best dealership out there, amazing and professional staff! Thanks for a great service that was provided! staff! Thanks for a great service that was provided! More

amazing and efficient service was provided by Shahe! ! I recommend this dealership to everyone out there, thank you!! ! I recommend this dealership to everyone out there, thank you!! More

Excellent service thank you so much Jesse great work recall was done perfect and right time recall was done perfect and right time More

I had a great experience at this BMW service center. The staff was professional, knowledgeable, and provided top-notch service. My car was fixed promptly, and I was kept well-informed throughout the pro The staff was professional, knowledgeable, and provided top-notch service. My car was fixed promptly, and I was kept well-informed throughout the process by the manager Carlos. I highly recommend their services to anyone looking for exceptional care for their BMW vehicle. Thank you for your outstanding service!" More

Dennis B. is my go to guy for servicing two BMW's over last 12 years. Always concerned and knowledgeable, trusted voice for service needs. He is one of the m is my go to guy for servicing two BMW's over last 12 years. Always concerned and knowledgeable, trusted voice for service needs. He is one of the main reasons i keep buying BMW's ! More