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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,336 Reviews

1,336 Reviews of BMW of Orland Park - Service Center

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March 13, 2025

Thank you so much for your service,all staff are great but you should have a look at your technicians . Thank you and have a great day More

by NEHADKANAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear that our staff at BMW of Orland Park made a positive impression. We appreciate your input regarding our technicians. Have a great day!

March 13, 2025

Liz did an impeccable job with customer service. I was pleased that she took an additional step to share a video from the mechanic explaining the work being done with my vehicle as well as providing More

by Bpaige2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Orland Park responded

We're delighted to hear that Liz provided exceptional service at BMW of Orland Park! It's great to know she went the extra mile with a video update from the mechanic. Thank you for sharing your experience!

March 12, 2025

Took my car in for a recall. It was easy to Make an appointment. The car was washed and ready when promised. More

by Debra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Orland Park responded

Debra, we're glad your recall service at BMW of Orland Park went smoothly. Thank you for sharing your experience—enjoy the sparkling clean ride!

March 12, 2025

Everyone was great. Dealership is very beautiful and modern. Had to wait a bit after deal was finalized to sign financing papers which is only reason it’s they’re getti More

by shock220v
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Orland Park responded

Thank you for the feedback! We're glad to hear that you enjoyed our beautiful and modern dealership at BMW of Orland Park. We apologize for the wait during your visit, and we appreciate your understanding. Safe travels in your new vehicle!

March 12, 2025

Just went in for an oil change. Everyone was friendly and very helpful Have been dealing with this dealership for years with no complaints I was taken care of as soon as I walked More

by MARIA.REDONDO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Orland Park responded

Maria, thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our team took great care of you during your visit. We appreciate the recommendation and look forward to serving you again!

March 12, 2025

James took care and followed up my requests the whole time. Very reliable technical support and dealer. Thanks. More

by PIKE45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided reliable support and took great care of your needs at BMW of Orland Park. Thank you for sharing this positive feedback!

March 11, 2025

They were friendly, professional and very helpful. They went out of there way to help me More

by JERRYKENDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience, Jerry!

March 10, 2025

Great service! Would defiantly recommend this dealership for any BMW servicing. Good communication and service. More

by LEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our communication and service met your expectations. We look forward to assisting with any future needs!

March 10, 2025

I received Top Tier service, which was quick, understanding and professional! My commute from Hyde Park Chicago is well worth the trip! Best Regards, More

by JCONWAY_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of Orland Park responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you received top-tier service that was quick, understanding, and professional. Knowing that your commute from Hyde Park, Chicago, is well worth the trip truly means a lot to us. We appreciate your trust and look forward to serving you again soon! Best Wishes, BMW Of Orland Park

March 10, 2025

As soon as I walked through the door I was greeted professionally. Dion was a pleasure to work with and went above the call of duty. I came in for one particular reason but he made sure all other nece More

by REENIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that you were greeted professionally and that Dion went above and beyond to assist you. It's wonderful to know that he was helpful, genuine, and ensured all necessary services were taken care of. We truly appreciate your kind words and are glad to have Dion on our team. We look forward to serving you again in the future! Best Wishes, BMW Of Orland Park

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