Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,257 Reviews

1,257 Reviews of BMW of Orland Park - Service Center

Sort by
February 23, 2025

Reno of dealer looks great, love the video from tech to advise if anything else is wrong with the car. More

by TALVAR1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

BMW of Orland Park responded

We're delighted to hear you enjoyed the renovations and found our tech's video updates helpful at BMW of Orland Park. Thanks for sharing your experience with us!

February 23, 2025

My BMW X1 suffered a service affecting problem recently caused by the car’s 12 volt battery. Had to take it to my dealer Ziegler to get it repaired. Ziegler Service got the BMW running even better than bef More

by adamskaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

BMW of Orland Park responded

Adam, we're delighted to hear that Tony and the team at BMW of Orland Park provided you with excellent service! It's great to know your BMW X1 is running better than ever. Thank you for recommending us, we appreciate it!

February 21, 2025

Gus was great I have purchased three cars from him. Not your typical salesman. He’s pleasant never pushy More

by dt1793
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that Gus provided a pleasant and pressure-free experience. Enjoy your new car, and we look forward to assisting you again in the future!

February 20, 2025

Every time I come to this dealership, the service is always good and the people are very professional. More

by CEDRICJONES1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Feb 20, 2025 -

BMW of Orland Park responded

Cedric, thank you for your kind words! We're delighted to hear that our team at BMW of Orland Park consistently provides you with professional service. We look forward to seeing you again soon!

February 20, 2025

All went well. Good service as usual. Friendly staff. Wait time was not long and I appreciate that. More

by HICKEYA170
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

BMW of Orland Park responded

Thanks for sharing your experience at BMW of Orland Park! We are pleased to see your five-star review. Until next time!

February 19, 2025

Excellent customer service and great job done on the BMW! Will continue to come to Ziegler as the service is the best! More

by LITSA.VINIHAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hernandez
Feb 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that you received excellent customer service and had a great experience at BMW of Orland Park! Thank you for your continued trust in us, we look forward to serving you again.

February 19, 2025

MR James Hatchett and the technician that worked along with him on Monday February 17th was great.Good personality,very professional and James continued to update me as his technician updated him regardin More

by mzhwf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and our technician provided you with excellent service at BMW of Orland Park. Keeping customers informed is a top priority for us, so it's great to know they kept you updated throughout the process. Thank you for sharing your experience!

February 19, 2025

James was amazing with helping me! I was able to get in and out with my loaner while they repaired a recall on my vehicle. He answered all of my questions and even had a suggestion on More

by CRNICEZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided excellent service during your visit at BMW of Orland Park! It's great to know he kept you informed and even helped with your Android Auto issues. Thank you for choosing us, and we look forward to assisting you again in the future!

February 19, 2025

Great service overall. Jason explained the issue and worked with me and my insurance to get it fixed. I would recommend more proactiveness from the service department. More

by ANASALAMI25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear Jason provided great service at BMW of Orland Park. We appreciate your suggestion and will work on improving our proactiveness in the future.

February 19, 2025

Service was excellent and above my expectations. Out of convenience over the last 18 years as a BMW owner I was been using the BMW service center close to my house. I am now changing to Orland Park More

by jeamond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park! We're delighted to hear that our service exceeded your expectations and earned your trust. We look forward to taking care of both your BMWs in the future!

...
4
...