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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,028 Reviews

1,028 Reviews of BMW of Orland Park - Service Center

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November 22, 2024

I had a wonderful experience with BMW. Especially Colleen Wright. She made my experience with BMW very smooth. More

by mzparker770
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Prendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Wright
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Nov 22, 2024 -

BMW of Orland Park responded

We're delighted to hear that Colleen made your experience smooth at BMW of Orland Park! Thank you for sharing this positive feedback, and we hope you're enjoying your new ride.

November 22, 2024

Cory was very professional, understanding and knowledgeable. He provided me with updates. I received my car back the heat was not working I came back the next day and they repaired it free of More

by JACQWHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 22, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with Cory and the team at BMW of Orland Park! We're glad to hear that they provided excellent service and resolved the issue promptly. We appreciate your feedback and look forward to serving you again in the future!

November 21, 2024

The best service always. Always fast and the best customer service Thank you always Rose More

by victoriarose24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

BMW of Orland Park responded

Victoria, thank you for leaving BMW of Orland Park a five-star review! We are thrilled that our team was fast and customer-focused.

November 21, 2024

They were very professional, understanding and knowledgeable they provided me with updates. And my price was manageable More

by DEANDOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James hatchett
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Nov 21, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a professional and informative experience with us at BMW of Orland Park. Thank you for your feedback!

November 21, 2024

Service was personal and efficient. Everyone involved in the process made me feel like a valued customer. More

by BICKLEYLV11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly in Loaners.
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Nov 21, 2024 -

BMW of Orland Park responded

We're delighted to hear that you felt valued during your visit to BMW of Orland Park. Our team is committed to providing personal and efficient service, so it's great to know we hit the mark for you, Bickley!

November 20, 2024

My wait was not as long as I expected and the work was completed in a timely manner. More

by MARTINASHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

BMW of Orland Park responded

We're glad to hear that our team could get you back on the road in a timely manner, Martina! Thank you for choosing BMW of Orland Park. Safe travels!

November 20, 2024

Bait and switch in not honoring $50 coupon for over 100,000 mile vehicle. Also no advance notice that an additional 3% is added for use if credit card. I’ll never come here for service or purchase More

by SPENTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

This dealership is very professional and thorough. I will return with any future repair work. More

by CHASM1232000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

BMW of Orland Park responded

Thank you for the great review. We look forward to seeing you again at BMW of Orland Park!

November 19, 2024

James has been amazing, honest and pretty quick to help out when needed. He’s got a my go to man there. More

by RYANMORRAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

BMW of Orland Park responded

Ryan, we're delighted to hear that James has been your go-to person at BMW of Orland Park! Thanks for sharing your experience with us.

November 18, 2024

Great service! ,I got there before my scheduled appointment & they were able to service me. More

by LASHANDABROWN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

BMW of Orland Park responded

Thanks so much for your review. We look forward to your next visit to BMW of Orland Park!

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