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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,354 Reviews

1,354 Reviews of BMW of Orland Park - Service Center

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December 28, 2024

Cory Kazienko at the services was very courteous and helpful and my car was taken well care of. More

by MISHA_ISB
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Orland Park responded

We are going to hear that Cory provided excellent service. Thanks for trusting BMW of Orland Park with your automotive needs.

December 28, 2024

Corey was very helpful and courteous. He’s a real asset at your dealership. Service was quick. More

by BVOLLRATH2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Dec 30, 2024 -

BMW of Orland Park responded

We are glad to hear that Corey was so helpful. Thanks for choosing BMW of Orland Park!

December 28, 2024

No issues explained everything that needed to be done, and Tony called about an issue they found with the breaks when doing the inspection. More

by NAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Orland Park responded

We're glad to hear Tony kept you informed during your visit at BMW of Orland Park. We appreciate the feedback and are here if you need anything else!

December 27, 2024

Richard made my visit very easy with no complications at all. Customer service is top tier More

by parkerw1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

BMW of Orland Park responded

We are glad to hear that Richard made your service visit easy! Thanks for choosing BMW of Orland Park.

December 27, 2024

They information you of things regarding the car. They checked the vehicle thoroughly and keep you updated More

by EZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that our team kept you informed and ensured a thorough check of your vehicle. We appreciate the feedback and look forward to serving you again in the future!

December 27, 2024

Overall experience was good and got me in and out quickly. Finished repair on time More

by CCURTIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
Dec 27, 2024 -

BMW of Orland Park responded

Thank you for taking the time to leave BMW of Orland Park this excellent review!

December 27, 2024

Excellent service and time spent waiting was not long. Nick was very professional and shared a video of the services completed. That was excellent! More

by MCFARLANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
Dec 30, 2024 -

BMW of Orland Park responded

We're delighted to hear that Nick provided excellent service and kept you informed with a video update at BMW of Orland Park. Thank you for sharing your experience, and we look forward to serving you again!

December 27, 2024

Jason is very helpful and always ready to answer questions with courtesy and respect and he knows his job very well More

by AMARJITCHADHA61
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Dec 30, 2024 -

BMW of Orland Park responded

Amarjit, we're delighted to hear that Jason provided you with such helpful and respectful service at BMW of Orland Park. Thank you for sharing your experience!

December 26, 2024

I love BMW of Orland. They always give a great customer experience and keep me updated when I wait for my car to be serviced. More

by KATAGGIE444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
Dec 26, 2024 -

BMW of Orland Park responded

Thank you for the kind words about BMW of Orland Park! We're delighted to hear that our team consistently provides a great customer experience and keeps you informed during your visits. We look forward to serving you again soon!

December 24, 2024

Another great experience with James and Conner at BMW of Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them! More

by Mattski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner the Technician
Dec 26, 2024 -

BMW of Orland Park responded

Mattski, we're delighted to hear that James and Conner provided you with another great experience at BMW of Orland Park. Thank you for the recommendation!

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