Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,024 Reviews

1,024 Reviews of BMW of Orland Park - Service Center

Sort by
November 30, 2024

Service was quick and efficient! I appreciated the high level of communication and details provided regarding the care to my vehicle! More

by SHEREE.ISOM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

We're delighted to hear that you appreciated the quick and efficient service at BMW of Orland Park! Our team always aims to provide clear communication and detailed care for your vehicle. Thank you for sharing your experience with us!

November 30, 2024

They were extremely professional and attentive about my personal needs when it came to my oil change. More

by INGERKROLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear our team was professional and attentive during your oil change. We appreciate the feedback and look forward to serving you in the future!

November 30, 2024

Jason Jakubowski provides premier quality services. He keeps me aware of the stages of the process I am migrating through and he his professional, informative and understanding. I have worked with him More

by DOUGLASGAINES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

Thank you for your loyalty and support over the years, Douglas! We're delighted to hear that Jason continues to provide top-notch service at BMW of Orland Park. Your feedback is greatly appreciated, and we look forward to serving you in the future!

November 29, 2024

I experienced great customer service at this dealership. They are very customer focused. Thank you. More

by LZACZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Dec 02, 2024 -

BMW of Orland Park responded

Thanks so much for your review. We look forward to your next visit to BMW of Orland Park!

November 28, 2024

Everytime I get service, my car comes back with something needing attention. Becoming frustrating each time More

by RXREP22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

We apologize for the frustration you've experienced with our service at BMW of Orland Park. Your feedback is important to us, and we'll work on improving your experience in future visits. Please reach out if there's anything specific we can address right away!

November 28, 2024

Tony always provides the best level of customer service and continually provides updates necessary to keep you informed!! Top Notch! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

Michael, we're delighted to hear that Tony consistently delivers top-notch service at BMW of Orland Park. Thanks for sharing your experience with us!

November 28, 2024

Corey serviced me. He took my car and didn’t have me waiting for long. He even offered my car a wash. Sent me a video while the car being checked. He’s great. More

by AYETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 02, 2024 -

BMW of Orland Park responded

Ayeta, we're delighted to hear that Corey provided you with efficient and attentive service at BMW of Orland Park. It's great to know he went the extra mile by offering a car wash and keeping you updated with a video. Thanks for sharing your experience!

November 27, 2024

James always provides me with excellent service, I believe he’s a great asset to the Service team. Keep up the excellent work. Vehicle came in with a couple issues and the the repair team got it done More

by MARCUSEDGERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis in parts
Dec 02, 2024 -

BMW of Orland Park responded

Marcus, thank you for recognizing James and the service team at BMW of Orland Park! We're delighted to hear that your vehicle issues were resolved promptly. We appreciate your support and look forward to serving you again in the future!

November 27, 2024

Excellent service and very professional staff. Made my day easy very efficient. Don did the job quickly More

by AANANI2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

We're delighted to hear that Don and the team at BMW of Orland Park provided you with excellent service. Thanks for sharing your experience!

November 26, 2024

Amazing experience from Huda Abed. She really made the experience easy to painless. Everything was as promised and very transparent. I would enthusiastically refer others to her and Or More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huda Abed
Nov 26, 2024 -

BMW of Orland Park responded

Michael, we're delighted to hear that Huda provided you with such a seamless experience at BMW of Orland Park. Thank you for your enthusiastic recommendation and support!