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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,263 Reviews

1,263 Reviews of BMW of Orland Park - Service Center

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January 14, 2025

I am so thankful for the staff at Ziegler BMW. No matter what my concern, it is always taken seriously, and the problem remedied in a timely manner. More

by MARY.SOPHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey (service department)
Jan 14, 2025 -

BMW of Orland Park responded

Mary, we're pleased to hear that our team at BMW of Orland Park has been attentive and efficient in addressing your concerns. Thank you for sharing your experience with us!

January 14, 2025

I would come back and get my car serviced for an oil change again. Even though the wait time can be extremely long. More

by KEANNA.WILLIAMS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jan 28, 2025 -

BMW of Orland Park responded

Keanna, we're glad to hear you'd consider returning for an oil change despite the longer-than-expected wait time. Our team is always working on improving our efficiency and appreciate your patience. If there's anything else we can do to enhance your experience, please feel free to reach out. Thank you, Brian Coster - Service Manager - 708-460-4545

January 14, 2025

Exceptional customer service. Tony was very nice and accommodating in my time of need. Thank You. More

by JOSCELYNCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

BMW of Orland Park responded

Joscelyn, thanks for the awesome review of Tony and BMW of Orland Park!

January 13, 2025

I recently had service done at BMW of Orland Park , it was a good experience. Cory was helpful and answered all of my questions. He took the time to provide detailed explanations about the services my car More

by MICHAELBELLEW69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
Jan 14, 2025 -

BMW of Orland Park responded

Michael, we're delighted to hear that Cory and the team at BMW of Orland Park provided you with such a positive service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

January 12, 2025

Always a pleasant experience at the Orland Park location. Dion was helpful, informative and kept me notified of the progress on the work on my car. More

by CHRYSTINEDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're delighted to hear that Dion provided helpful and informative service. We look forward to assisting you again in the future!

January 11, 2025

I come back to the dealership because James always takes care of me to explain what's happening keep me in touch and gets me in and out fast. I sent him a email and he quickly got back to me and scheduled m More

by EDGAREFLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Orland Park responded

It's fantastic to hear that James consistently provides you with such attentive and efficient service at BMW of Orland Park, Edgar. Your trust in him speaks volumes, and we're grateful for your continued loyalty. Safe travels until we see you next time!

January 11, 2025

Great service and follow up. I wish they would have discussed additional service to plan for. More

by SJBVISION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

BMW of Orland Park responded

Thanks for leaving BMW of Orland Park a review! We appreciate your feedback, and we're happy to offer our assistance about the additional service moving forward. Please feel free to reach out at your convenience. Take care! Brian Coster - Service Manager - 708-460-4545

January 11, 2025

Always like checking into a 5-Star Hotel. Hardly had to wait at all for this unscheduled drop in appointment. Corey makes any visit feel like a reunion. Left with everything taken care of. A More

by DEBELLOBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Jan 13, 2025 -

BMW of Orland Park responded

It's fantastic to hear that Corey and the team at BMW of Orland Park make your visits all 5-star experiences, even without an appointment! We're glad everything was taken care of smoothly. Thank you for sharing such positive feedback!

January 10, 2025

Always a wonderful experience. Customer conscious and solution driven! Offers a personal touch that means so much! More

by AAMCCLELLANBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jan 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that you consistently have a wonderful experience with us at BMW of Orland Park. Thank you for recognizing our team's dedication to providing personalized and solution-driven service!

January 09, 2025

Great car service. Richard provided me with the information on what the repairs that my car needed. More

by SCASTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

BMW of Orland Park responded

Thanks for sharing your positive experience with Richard at BMW of Orland Park! We appreciate your five-star review.

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