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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,262 Reviews

1,262 Reviews of BMW of Orland Park - Service Center

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January 26, 2025

Kevin, the service advisor, was very courteous. I had several questions unrelated to getting my oil changed. Kevin listened Parian’s answered all of my questions and even shared a couple tips on ho More

by JBRENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin and the team at BMW of Orland Park provided you with such a positive experience. It's great to know your service appointment was efficient and informative. Thank you for sharing!

January 25, 2025

A fantastic group of professionals — like family! The service is always first class and friendly. More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen, Gus, Alvin, Kevin, Kaliah , Nick Shellberg
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Jan 27, 2025 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park!

Jan 27, 2025 -

WRN responded

Corey Josephson was my original long time service contact. When he went to Westmont BMW, Rich took over. I cannot say enough good things about these people at Zeigler. Just a fantastic and friendly group of people. *****

January 25, 2025

Rich pool in the service department was exceptional! Honest, efficient, and no xx!! Give him a raise! More

by BOBLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Rich provided exceptional service at BMW of Orland Park, Bob! Your feedback is greatly appreciated, and we'll be sure to pass along your kind words. Thank you for choosing us!

January 25, 2025

I have a very excellent experience with Orland Park BMW. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. More

by aalalji
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

Aalalji, we're delighted to hear that Sid provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience and enjoy driving your new car!

January 25, 2025

Dion is amazing! !!! Quality Service from Dion would not go to any other BMW dealership for service and I drive over 50 miles to Orland More

by MLROBERTS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Dion provided exceptional service at BMW of Orland Park. We appreciate your loyalty and are always here to assist, no matter the distance!

January 24, 2025

Note, always a good experience when i come in for service, no problems scheduling appointment. More

by EWALLACE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear that you’ve always had a good experience with our service team and that scheduling appointments has been smooth for you. We noticed the 1-star rating and are wondering if there’s anything we could do to improve your experience further. Your satisfaction is very important to us, so please don’t hesitate to reach out and let us know how we can better assist you. We look forward to continuing to serve you! Best Wishes, BMW Of Orland Park

January 24, 2025

Work was done within the estimated timeframe. Walk around video and car wash was a nice bonus. More

by TPOLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
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Jan 24, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience!

January 24, 2025

Great experience top notch, James was outstanding, very efficient, on time delivery great atmosphere, enoyable experience More

by JRYAN79197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided an outstanding experience at BMW of Orland Park! It's wonderful knowing you enjoyed the efficient service and atmosphere. Thank you for sharing your feedback with us!

January 23, 2025

Service was great did not have to wait to take car out for drive car Wass right in front More

by KAYCVESPI
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

BMW of Orland Park responded

Thanks for the awesome review of BMW of Orland Park!

January 23, 2025

Trusted service and always able to assure I am able to get appointment to meet my schedule. Tony Scanlon is an excellent service representative. He is professional, honest, knowledgeable and goes above an More

by MARYVONMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

BMW of Orland Park responded

Thank you for highlighting Tony's exceptional service at BMW of Orland Park! We're delighted to know he has been able to meet your scheduling needs and provide such a positive experience. We appreciate your support and look forward to serving you again!

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