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BMW of Orland Park - Service Center
Orland Park, IL
1,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,323 Reviews of BMW of Orland Park - Service Center
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April 10, 2025
Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with the way it was handled. More
by GREGWINJUM
Verified CustomerEmployees Worked With
April 10, 2025
Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. of any issues. Nice waiting area with amenities. More
by MREED135II
April 09, 2025
Richard identified a problem and helped me work through it. This was a great result and I am most thankful for his assistance. it. This was a great result and I am most thankful for his assistance. More
by MICHAELJB1952
April 09, 2025
Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More
by Ragsdale
April 08, 2025
Bad experience. Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the est Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the estimate and time frame. He said he would send the estimate. Never received it on 4/4. I had to call BMW on 4/5 to get the status. I was informed that Rich was off on 4/5 so they transferred me to someone else who then sent me the estimate and informed me the part needed to be ordered and that it wouldn't get there til 4/8. Luckily I received a text on 4/7 saying my car is ready. Very poor communication here...really the first time I had a bad experience with you. More
by KEITH320
Employees Worked With
April 08, 2025
Been servicing my BMW vehicles for over 10 years at BMW of Orland Park. Service is always top notch! of Orland Park. Service is always top notch! More
by Anetka6015
April 08, 2025
Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly More
by JCK0528
Employees Worked With
April 08, 2025
Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. employee working hard to solve the issue.finally job done. Thanks for ALL. More
by BMN1959
April 08, 2025
The crew at Ziegler are always friendly and professional. I’m always satisfied by the work they perform on my M340i I’m always satisfied by the work they perform on my M340i More
by RUSSOSAL
Employees Worked With
April 08, 2025
Corey was very accommodating and the job was explained to me and how long it will take to get it done.The repair got done in no time and I was on my way home early! me and how long it will take to get it done.The repair got done in no time and I was on my way home early! More
by RBMATINIK
Employees Worked With
